Guest User
October 16, 2021
We stayed in Hotel Mlyn for a week and, unfortunately, were a bit confused. While the hotel itself was stunning, with amazing history, beautifully located, the rooms were not to the same standard. The shared areas were beautiful, the food was incredible, the staff were very friendly. The pool area was small but very nice, but for some reason had blasting music playing (despite having an overall SPA vibe). My partner had a massage and she says that the massage area was similar - on one hand the experience was pleasant, on the other there were sun loungers cluttered by the walls and the therapist made some interesting comments. The room itself was large but it was just a bit too shabby to be a four-star hotel room (we stayed in the 4* building). The bedding was very worn, with pillows paper thin (we asked for more but that didn't help much), the carpet was peeling from the floor, there were old drill holes in the walls, the window handle fell off when touched, some light switches didn't work. There were many info stickers on the walls (for example one asking guests to recycle when there were no recycling bins provided anywhere) and papers under glass on all the surfaces giving it a cluttered vibe. While the room was comfortable it is just not the standard you'd expect from a facility like that. The first night we arrived there was a party downstairs and while we were warned about it in advance (again, staff are lovely!) the party was very loud and the party guests partied in the hallways - this was dealt with by the staff promptly, but only after we made a 3am call to reception. Overall, it would be a nice place for dinner, maybe a quick dip in the pool. Definitely a lovely hotel for business travel, but not quite the luxurious SPA getaway that they imply on their website.