Health is generally good! No peculiar smell in bedding
The environment is just right, because next to the train station, it will certainly not be too good, but the hotel's own environment is okay!
The facilities basically meet 3 stars, which is good!
Focusing on service, the reason is 3 stars, because as soon as I checked in, the front desk said that I had booked a deluxe room, but there was no cold water upstairs today. The basic dialogue is as follows:
Before: The deluxe room you booked is on the 8th floor, but there may be no cold water today!
Me: No cold water? Can't take a shower?
Front: No, you can take a bath, but there is no cold water!
Me: Are you sure you can take a bath without cold water? It’s not a water pipe, is it?
Q: Well, the toilet may not be able to fill the toilet, you need to use a basin to flush! Or live on the 7th floor, but the room type is slightly worse!
Me: Can the difference be refunded?
Before: No!
Me: Forget it!
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The fact is that there is just one bath water pipe, almost taking a "boiled" bath, the toilet can be used, but the running water is slow!
What I want to say is that the staff's expressions are very problematic and not very realistic. And you know that there is a problem today, why didn't you call me? Even if you let me know in advance through Ctrip! Why did you wait until I arrived? I dare to be afraid that if you inform in advance, it is inevitable that customers will retire and change, and you will make less money, right?
Original TextTranslation provided by Google