The hotel's location is unique and convenient, especially for those needing to catch a train, including the airport train. It's an established luxury hotel with over a thousand rooms, and generally clean. The shampoo in the room was Le Labo Rose 31, but my conditioner happened to be missing. I mentioned it to the housekeeping supervisor who came to check the room the next day; she diligently noted it down and promised to restock, but it still wasn't there that evening. Additionally, checking out on the third day, I had to store my luggage on the basement level, which was quite inconvenient for hauling it up and down. The hotel's elevators also try to appear upscale, requiring some getting used to. It happened that a section of the lobby was under renovation, so breakfast came with the deafening sound of a drill, though I understand that was temporary.
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