Shangri-La Toronto
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Shangri-La Toronto

No. 3 of Cultural Hotels in Toronto
188 University Ave, Old Toronto, Toronto, Ontario M5H 0A3, Canada
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Highlights
Ideal location
Excellent service
Sparkling clean
Lots to do
Pets welcome
Amenities
Indoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parking
Car Charging Facilities
Airport pick-up
All amenities
Property Description
With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, steps from Queen Street West and 8 minutes by foot from Metro Toronto Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from CF Toronto Eaton Centre and 0.6 mi (1 km) from Rogers Centre.
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9.3/10
Great
Best location, good service, bathroom is so big! Will come again
All 132 reviews
Surroundings
Metro: Osgoode
(170m)
Metro: St. Patrick
(670m)
Airport: Billy Bishop Toronto City Airport
(3.5km)
Airport: Toronto Pearson International Airport
(27.2km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

8

Executive Two Queen Room Non smoking

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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6

Shangri-La Suite

Bedroom 1:2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Executive Room

1 King bed or 2 Queen bed
Has window
Non-smoking
Room Details
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7

Executive King Room Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
1

Specialty Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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10

One Bedroom Deluxe Suite Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
7

Owner's Suite

Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
8

One Bedroom Suite View Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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10

Premier King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
10

Premier Room With Two Queen Beds

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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9

Premier King Room With View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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9

Deluxe Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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4

Garden Suite

Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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7

Executive Terrace King

1 King bed
48m² | Floor: 6
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Premium Suite

1 King bed
Room Details
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Guest Reviews

9.3/10
Great
132 reviews
21 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 2 years.
  • Cleanliness9.5
  • Amenities9.0
  • Location9.1
  • Service9.4
Average for similar properties in Toronto
Most Mentioned
Review summary
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Location: The hotel is frequently praised for its exceptional location, situated in the heart of Toronto, which is convenient for accessing various attractions and the financial district.(based on 10 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 23, 2025
Good location and great 5* quality hotel and service , also stayed at the Fairmont and this hotel is far better standard in all areas
P‍r‍i‍n‍c‍e‍s‍s‍ ‍C‍r‍o‍i‍x
June 5, 2024
This hotel was well worth the splurge!! Great location and the staff are so friendly and accommodating. They were always quick to help and the rooms were super clean. The pool and gym were also very nice.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 14, 2024
The location is located in the city center, which is very convenient, but there are few good restaurants. It is a good choice for family visits.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 7, 2025
Best location, good service, bathroom is so big! Will come again
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2025
Everything was perfect! Nothing to say!
J‍u‍s‍t‍i‍n‍ ‍K‍h
July 3, 2024
the best location for hotel in town, the breakfast is nice and service is good.
1‍3‍5‍0‍1‍2‍8‍*‍*‍*‍*
August 24, 2025
Good experience
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2023
Excellent hotel situated in the heart of the Toronto Financial District. Thoroughly enjoyed my stay in the executive suite which I never wanted to leave!!

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Bosk
Cuisine: Asian
Business hours: [Mon - Sat] 07:00-22:00,[Sun] 07:00-15:00
More Amenities
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CAD 50.00 (approx. MXN$662.85) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican, Continental, Vegetarian
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2012
  • Number of Rooms: 202
Phone:+1-6477888888
Email:reception.slto@shangri-la.com
With a stay at Shangri-La Toronto, you'll be centrally located in Toronto, steps from Queen Street West and 8 minutes by foot from Metro Toronto Convention Centre. This luxury hotel is 0.5 mi (0.8 km) from CF Toronto Eaton Centre and 0.6 mi (1 km) from Rogers Centre.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Bosk, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Shangri-La Toronto?

The cancellation policy for Shangri-La Toronto varies depending on the type of room and booking conditions.

How much does it cost at Shangri-La Toronto?

Prices at Shangri-La Toronto change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Shangri-La Toronto have airport transfer services?

Yes, Shangri-La Toronto offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Shangri-La Toronto nearby landmarks?

Nearby attractions to Shangri-La Toronto include Canada's Walk of Fame, only 230m from your search (straight-line distance) away.

Does Shangri-La Toronto provide a pool?

Yes, Shangri-La Toronto has a swimming pool for guests.

Does Shangri-La Toronto have breakfast?

Yes, Shangri-La Toronto have the high-rated breakfast including: American, Continental, Vegetarian.

Is there a restaurant in Shangri-La Toronto?

Yes, Shangri-La Toronto has a restaurant serving a variety of Asian dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Shangri-La Toronto?

Check-in at Shangri-La Toronto starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Shangri-La Toronto?

Yes, pets are typically allowed at Shangri-La Toronto, but it's always best to call ahead to confirm.

About This Property

Nearest AirportBilly Bishop Toronto City Airport
Distance to Airport3.53KM
Nearest Train StationToronto Union Station
Distance to Train Station1KM
Nearest Metro StationOsgoode
Distance to Metro Station0.17KM
Average Price FromMXN12553
Hotel Star Rating5