My family was excited to stay at the resort for Christmas. Once we checked in we was extremely disappointed the room was disgusting, stained carpet in several places, dirty toilet and an outdated room.
I wanted to check out but I knew I wouldn’t get a refund due to booking with a third party, and possibly not be able to find other accommodations being it was the holiday. So I went to Walmart got cleaning supplies and cleaned the room so we would be comfortable.
Needless to say we will never stay at this property again, it definitely was not a resort.