"The Dalgety apartment was clean, modern, and perfectly located. Check-in was smooth and communication was clear throughout. The space felt secure and comfortable, with great amenities and a cosy layout. Ideal for a short stay — walking distance to cafes, shops, and public transport. Would definitely book again for convenience and comfort."
"This is the third time I've stayed here and everything about this place is fantastic. However, the office closes at 5 pm and customers have to call for check-in process after this time. Either the office hours should be till 7 pm or the staff should call the customers regarding their arrival time."
"We stayed in the same room on 2 occasions, a couple of days apart, so we have no knowledge of other rooms. This family suite was very dated and the chairs were very worn. The beds were comfortable enough and there was plenty of space. The location for the ferry to Magnetic Island was close and the city bus hub was very close. The staff on the desk were lovely but didn’t seem to know much about buses or airport transfers, which was a shame. Overall, it was a comfy enough place to stay while we waited to access the ferry and airport, but nothing more than that."
"The location seems to be not far from the airport, only a few kilometers away, but it costs 51 Australian dollars (about 235 RMB) to take a taxi to the airport after 10 o'clock in the day. The hotel does not provide breakfast and slippers. It is basically clean, just like other places in Australia. There is no one at the front desk of the hotel at night, and you need to call customer service. There are a lot of green areas around. When I went there, it was rainy season, and the city was flooded and I couldn't go to the beach."
"Really amazing stay, enjoyed using the facilities (especially the gym! The only thing about the gym is that for the weight section there isn’t any type of mirror to see yourself, but overall was amazing). Also, loved the tv, and being able to look up and listen to our own type of stuff, really cool. Would definitely come here again, no doubt! Thank you Palmer!
"
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.0/10
Great
LLevi KreeIt’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.
GGuest UserHave previously enjoyed our staycations at the Ville but last night was terrible.
Lifts were unreliable as they kept breaking down, this meant most times only 1 lift was working and wait times were crazy.
A repeating mechanical noise made sleep difficult.
The bath tub had a massive bubble which made standing very unstable.
Ice machine on the floor wasn’t working.
Was advised there would be no price difference if I were to pre book breakfast vs just showing up. Yet we were charged an extra $20 per person.
Air conditioning in the lobby wasn’t working.
When checking out, management seemed to have even influxes with similar complaints and were past the point of caring.
AAnonymous UserNew modern clean accommodation. Parking and breakfast was included, there is a gym as well. Also, laundry facility and swimming on the 2nd floor. Room can be a bit tight if you are not alone, no black out curtains and no possibility to lock the door from inside. There is no elevator. However, good service and a delicious breakfast
GGuest UserGreat location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
HHydenI loved my stay 😊 it was so pretty and clean. The lady at the front was really polite and help full. Great place to stay every things so close and a beautiful view.
AAnonymous UserVery nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
LLucio PareGreat position, in the street with many restaurants and pubs. great service with the free car park.
The “room” was an entire apartment, with huge living by room, two rooms, two toilets.
Negative point, the WiFi was completely useless all around the apartment.
ZZHENGadvantage:
① On the top of the mountain, the scenery is good
Disadvantages:
① Air conditioner and door are always close together
(Only for people who want to hang the rope.)
The windows are blinds.
GGuest UserBrilliant location, better than most with parking and room access. The front desk were amazing helping with a late check in. The room itself was neglected. The walls were badly marked with some areas having pieces taken out of the wall, the bathroom wasn’t cleaned as it should be, rust and build up on the shower screen, sill below window still had dirt marks. Carpets were badly stained and some of the lighting wasn’t working.
Townsville offers a variety of popular luxury hotels, each with unique styles, top-tier amenities, and exceptional experiences. Ardo (from AU$ 234) is one of the top luxury hotels for a memorable stay.