25 Violet, TT. Sa Pa, Sa Pa, TT. Sa Pa, Lao Cai Province, VietnamView Hotel Details
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KK Sapa Hotel Guest Reviews
9.4/10
Amazing
351 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.4
Cleanliness9.6
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All reviews(351)
Positive reviews(349)
Reviews with photos/video(156)
Delicious breakfast(94)
Loved the view(79)
Perfect for business trips(35)
Located in the city centre(34)
Large rooms(30)
Delicious buffet(11)
Great swimming pool(8)
Has rooms for families(6)
Negative reviews(2)
Arlene Alejandro
Premier Double Mountain View
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Very good locations, walkable to the town in just 5 minutes. Near to some attractions in Sapa. The room is spacious and very clean. The staff are friendly and easy to deal with. The breakfast is also good and there are variety of menus to choose from
Response from Property: Dear Mr/Ms. Arlene Alejandro, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staffs made your stay pleasantIf you’re travelling to our area again soon, don’t hesitate to call us.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Vena
Deluxe Double Mountain View
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 18, 2025
My favorite hotel throughout my Vietnam trip. We got the hotel room with a view and it was amazing to wake up to.
The breakfast provided is pretty decent as well, and in terms of walkability, the location is not very Sapa center but we enjoyed the walk since the weather was cool.
Response from Property: Dear Ms. Vena, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staffs are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Jess17:)
Deluxe Double Mountain View
Stayed in Mar 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Very nice hotel with nice staff, they are very helpful m. The room is perfect in all ways. Nice view and just walking distance to sapa old town. Will come here again. Near to moana cafe.
Response from Property: Dear Mr/Ms. Jess17, Thank you for taking the time to review the hotel. Your feedback and comments will be extremely valuable contributions to our efforts to improve service quality throughout the entire process of guest operation hotel. Once again, KK Sapa hotel sincerely thanks for your choice and looks forward to once again welcoming and serving you and your family in the coming time to feel the change and carefully about the service that the hotel has committed. Best regards,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Guest User
Deluxe Twin Mountain View
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Thanks to manager Sarah, it was the best Sapa trip. With the help of the manager in charge, I was able to get a lot of help, such as booking a Sapa city tour taxi and a sleeping bus to Hanoi. I want to stay at KK again next tim
Response from Property: Dear Valued guest, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us.If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements.We sincerely hope you enjoyed your stay and will come back again!Sincerely,Tran Nguyen Nhat Linh (Ms)/ Guest Service Agent
Sidath Bhanuka Randeniya
Premier Double Mountain View
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Mar 28, 2025
I had an amazing stay at KK Sapa! The location is perfect—right in the heart of everything & access to breathtaking views. Breakfast was absolutely delicious, with a great variety of dishes that catered to all tastes. Finally super friendly service.
6/9
Response from Property: Dear Mr/Ms. Sidath Bhanuka Randeniya, We are grateful that although there are many hotels in Sapa, you still chose KK Sapa Hotel for the stay on your Trip. Thank you for giving us a chance to make this your trip even more wonderful and memorable.Sincerely,Tran Nguyen Nhat Linh (Ms)/ Guest Service Agent
AlvinOng
Deluxe Double Mountain View
Stayed in Feb 2025
Couples
62 review
9.5/10
Amazing
Posted on Mar 20, 2025
Is a beautiful hotel facing the mountain. We were upgraded to premier from deluxe. Room is bigger with sofa and a large balcony. Main lobby at level 1 and there is another entrance on 15th floor which will lead to the road nearer to Sapa Station. Along this road it has many shops and restaurants. Moana is also nearby. Breakfast has many varieties. Staff are friendly. Bed is comfortable and shower pressure is great. Do not need air conditioning as outdoor is 5 degrees. Can walk to Sapa station.
6/10
Response from Property: Dear Mr/Ms. AlvinOng, Thank you for choosing the KK Sapa Hotel for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know.Once again thank you for staying with us during your visit to Sapa, and we invite you to include us in your future plans when you visit this area again. Sincerely,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Yy Woo
Deluxe Twin Mountain View
Stayed in Feb 2025
Family
5 review
10.0/10
Outstanding
Posted on Mar 27, 2025
We stayed at KK Sapa Hotel as a family and had a great experience. The location is ideal—not too close to the center but not too far either, allowing for a quiet night. Restaurants and mini markets are nearby, and Sun Plaza is about a 15-minute walk away.
The staff is friendly and helpful, making our stay even more pleasant. The best part is the stunning view from the rooms. Highly recommended!
Response from Property: Dear Mr/Ms. Yy Woo, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us.If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements.We sincerely hope you enjoyed your stay and will come back again!Sincerely,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Freddy
Grand Family 2 Bedroom
Stayed in Feb 2025
Family
17 review
10.0/10
Outstanding
Posted on Mar 21, 2025
Very nice hotel with good view and good location. It has level 13 with swimming pool for showering before and after check in check out when arriving to sapa or departing.
Response from Property: Dear Mr. Freddy, Thank you for choosing our hotel and for taking your time to share your experience. We are well known for our comfy and modern rooms with stunning views. We are happy that you appreciated the spectacular mountain view. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh (Ms)/ Guest Relations Officer
Jesryl
Deluxe Twin Mountain View
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Our 6-night stay at KK Sapa Hotel was nothing short of amazing! From the moment we arrived, we were greeted with warm hospitality and impeccable service. The hotel itself boasts breathtaking views of the Sapa mountains, luxurious accommodations, and top-notch amenities that made our stay truly memorable.
A special shoutout to Huyen, the receptionist who went above and beyond to make our experience extra special. She graciously upgraded us to a VIP room, which made our stay even more comfortable and enjoyable. Her kindness, professionalism, and attention to detail truly set the tone for an unforgettable stay.
The hotel’s facilities were fantastic—from the relaxing spa to the stunning infinity pool, every detail was designed for comfort and relaxation. The breakfast buffet was delightful, offering a wide selection of delicious local and international dishes to start our day right.
If you’re planning to visit Sapa, KK Sapa Hotel is the perfect place to stay. The staff’s hospitality, the stunning ambiance, and the overall experience were simply top-tier. We can’t wait to come back!
Response from Property: Dear Mr/Ms. Jesryl, Thank you for taking the time to review the hotel. Your feedback and comments will be extremely valuable contributions to our efforts to improve service quality throughout the entire process of guest operation hotel. Once again, KK Sapa hotel sincerely thanks for your choice and looks forward to once again welcoming and serving you and your family in the coming time to feel the change and carefully about the service that the hotel has committed. Best regards,Tran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
CGee
Deluxe Double Mountain View
Stayed in Feb 2025
Couples
22 review
8.5/10
Very Good
Posted on Mar 19, 2025
Hotel is in a great location. The pictures we took during this trip were fantastic. The television would only work for 10 minutes then freeze up. This maybe a Vietnam this. Not the first time for the tv thing.
Response from Property: Dear Mr/Ms. CGee, Thank you for taking the time to let us know about your experience. We are really sorry to hear there were some issues with the TV in your room. And we regret that the room did not meet your expectations. We will share your feedback and check with the relevant department if any improvements can be made. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Hopefully we will see you again.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
May Oo
Deluxe Double Mountain View
Stayed in Jan 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 1, 2025
A really nice hotel with plenty of amenities, a great breakfast, and excellent service. I requested anniversary bed decoration, and they even prepared a cake for us. Thank you for the beautiful preparation and stunning scenery—I will definitely come back!
Response from Property: Dear Ms. May Oo, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staffs made your stay pleasantIf you’re travelling to our area again soon, don’t hesitate to call us.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Fiona
Deluxe Double Mountain View
Stayed in Jan 2025
Couples
6 review
10.0/10
Outstanding
Posted on Mar 5, 2025
Beautiful room with nice view. Nice breakfast. Can see moana sapa from room. Walking distance to sun plaza.
Response from Property: Dear Ms.. Fiona, Thank you for choosing our hotel and for taking your time to share your experience. We are well known for our comfy and modern rooms with stunning views. We are happy that you appreciated the spectacular mountain view. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh (Ms)/ Guest Relations Officer
CellieBellie09
Deluxe Double Mountain View
Stayed in Jan 2025
Couples
10 review
10.0/10
Outstanding
Posted on Feb 26, 2025
This hotel is highly recommended! Cleanliness, location, amenities and service were excellent. It exceeded our expectations for a budget price hotel. Front desk staff “Hana” was very helpful and accommodating. Since we have arrived the hotel very early, she offered us to rest at their lounge while waiting for our room to be ready since she understands that we are from an overnight bus trip from Hanoi. The location is nearby to the town center as well as the tourists spot Moana. We were not able to see a nice view as it’s was foggy the 3days of our stay. The room was spacious and clean and with complete amenities. Breakfast spread was also fantastic as it offers both local & international dishes for guests to choose. We really love our stay at KK Sapa Hotel. Looking forward to another stay in the future.
6/8
Response from Property: Dear Ms. CellieBellie09, Thank you for choosing our hotel and for taking your time to share your experience. We are well known for our comfy and modern rooms with stunning views. We are happy that you appreciated the spectacular mountain view. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh (Ms)/ Guest Relations Officer
Caroline
Deluxe Double Mountain View
Stayed in Jan 2025
Couples
1 review
10.0/10
Outstanding
Posted on Feb 25, 2025
Clean hotel with good service, hot buffet bf and can assist you with your travel requirements.
Just 10mins walk to Sapa rail station to catch the tram to Fansipan.
Lots of dining options near hotel as well.
Response from Property: Dear Ms.Caroline, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staffs are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer
Ariel
Deluxe Double Mountain View
Stayed in Jan 2025
Couples
10 review
9.5/10
Amazing
Posted on Feb 24, 2025
Place was great, service excellent. Price is on the higher end but you get what you pay for. Breakfast buffet has a wide spread and delicious. Vuong the bell boy was helpful in helping us get around and went above and beyond. Would definitely return to stay next time
Response from Property: Dear Ms. Ariel, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staffs are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.SincerelyTran Nguyen Nhat Linh(Ms)/ Guest Relations Officer