The Crew Hotel Kualanamu International Airport
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1 night
1 room, 2 adults, 0 children
All properties in Tumpatan Nibung
The Crew Hotel Kualanamu International Airport
HRXJ+452, Jl. Bandara Kuala Namu, Tumpatan Nibung, Kec. Batang Kuis, 20552 Tumpatan Nibung, Deli Serdang Regency, North Sumatra, Indonesia
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Amenities
Massage Room
Public parkingFree
Airport pick-upFree
24-Hour Front Desk
Restaurant
Airport drop-offFree
Meeting Room
Wi-Fi in Public AreasFree
All amenities
Property Description
With a stay at The Crew Hotel Kualanamu International Airport in Medan, you'll be 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace. This spa hotel is 11.9 mi (19.1 km) from Great Mosque of Medan and 12.1 mi (19.4 km) from Tjong A Fie's Mansion.
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8.2/10
Very clean and friendly place. Staffs are very helpful Highly recommended .
All 59 reviews
Surroundings
Airport: Kualanamu International Airport
(8.4km)
Train: Kualanamu
(8.4km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Business Class King Room
1 King bed
May not have a window
Non-smoking
Refrigerator
TV
Desk
Coffee maker/teapot
Check Availability
1
Business Class King Room
1 King bed
Has window
Air conditioning
Refrigerator
TV
Private toilet
Check Availability
1
Business Class Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Check Availability
7
Economy Class
1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Private toilet
Check Availability
3
Business Class Twin Room
2 Single bed
Has window
Smoking Permitted
Refrigerator
TV
Desk
Coffee maker/teapot
Check Availability
4
Economy Class Twin Room
2 Single bed
May not have a window
Non-smoking
TV
Check Availability
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Guest Reviews
8.2/10
Very Good
59 reviews
- Cleanliness7.5
- Amenities8.0
- Location9.1
- Service8.2
Average for similar properties in Tumpatan Nibung
Review summary
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Strategic Location: Most users praised the hotel’s proximity to the airport and availability of free shuttle services for airport transfers.(based on 15 reviews)
Elmut
September 25, 2025
This hotel is very close to Kualanamu Airport, about 20 minutes by car.
The Wi-Fi service is fast, and the password even made me smile.
The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager.
In the end, we only waited a few minutes, not hours, so it wasn’t a big problem.
The room was comfortable, just right for a transit stay while waiting for the next flight.
KEVIN PATRICK GERMAIN
June 10, 2025
ANNONCE MENSONGÈRE , FUYEZ !!!!
1 - Le wifi ne capte pas dans les chambres, le personnel vous conseille de vous déplacer dans l’hôtel pour avoir le wifi.
2 - les chambres ne ressemble pas à celle sur la photo, faites attention !
3 - les frigos ne fonctionne dans quasiment aucune chambres ! ( frigo sans prise électrique)
4 - le matériel n’est pas entretenu, la climatisation fait un bruit insupportable, et nous avons entendu des gros bourdonnement électrique toutes la nuit !
5 - nous avons beaucoup d’excréments de rats sur notre fenêtre
6 - pour rentre à l’hôtel ou repartir, vous devez payer 5000 de parking même si le taxi viens juste vous chercher c’est inacceptable !
Hôtel à fuir clairement , nous avons sollicité le personnel pour changer de chambre, ils nous ont fait attendre 4h, pour nous mettre dans une autre chambres avec les mêmes problèmes !
Guest User
August 6, 2025
Very clean and friendly place. Staffs are very helpful Highly recommended .
Arthur
September 13, 2025
Good
1. Location is quite good , very near to airport.
2. Staff is very good, ready to help and service.
3. Room quite clean
Bad
1. The smoking smells is very terrible in the hallways, room also got some smells. But the staff is very good to help spray fragrant.
2. Bed is very old, it sounds when slightly turn over on the bed
3. The water dispenser in bathroom is quite broken, no hot water, only slighlty warm water ..
4. The breakfast provided ....
Suggestion: Try to book Business class instead of Economic class which is quite terrible. There's no room to upgrade, it's full.
Guest User
August 14, 2025
Conveniently located near the airport and offers good value for money. While the place was clean, the overall cleanliness could use some improvement, and the exhaust fan wasn't functioning.
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Edgelose
July 15, 2025
Quite close from the airport. Not fussy, everything is quite straightforward. The provided breakfast is not bad. Worth it for the price.
Siti Nor Amirah
June 4, 2025
The hotel is nea tor the airport (15min) and they provide free shuttle service. Bed is comfortable, but the cleanliness needs to be improved. Overall, it is okay to stay for a night before an early morning flight. Breakfast provided is good. Indomaret and cafes nearby.
Ahmad Azrai bin Abdul Rahim
June 2, 2025
I stayed at The Crew Hotel near Kualanamu International Airport for a short getaway, not just for transit. The hotel exceeded my expectations for a stay near the airport. The room was clean, comfortable, and quiet—perfect for rest. The staff were friendly and helpful throughout my stay. I also appreciated the facilities like the on-site restaurant and the convenience store nearby. Although it's close to the airport, it’s also a great base for exploring the surrounding area. Highly recommended for anyone looking for a peaceful and affordable stay.
Services & Amenities
Most popular amenities
Massage Room
Public parking
Free
Airport pick-up
Free
24-Hour Front Desk
Restaurant
Airport drop-off
Free
Meeting Room
Wi-Fi in Public Areas
Free
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Transportation
Airport pick-up
Free
Airport drop-off
Free
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Languages spoken
Indonesian
Food & drink
Room Service
Health & wellness
Massage Room
Public areas
No Smoking in Public Areas
Elevator
Cleaning services
Clothes Dryer
Dry Cleaning
Laundry Service (On-Site)
Ironing Service
Business services
Meeting Room
Safety & security
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Managed by a private host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 1990
- Number of Rooms: 146
Phone:+62-82365211199
With a stay at The Crew Hotel Kualanamu International Airport in Medan, you'll be 11.8 mi (19 km) from Grand City Hall and 11.9 mi (19.1 km) from Maimun Palace. This spa hotel is 11.9 mi (19.1 km) from Great Mosque of Medan and 12.1 mi (19.4 km) from Tjong A Fie's Mansion.
Take time to pamper yourself with a visit to the full-service spa.
Satisfy your appetite for lunch or dinner at Cockpit, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa.
Satisfy your appetite for lunch or dinner at Cockpit, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy at The Crew Hotel Kualanamu International Airport?
Typically, cancellations of The Crew Hotel Kualanamu International Airport can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at The Crew Hotel Kualanamu International Airport?
How much does it cost to stay at The Crew Hotel Kualanamu International Airport?
Prices at The Crew Hotel Kualanamu International Airport vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at The Crew Hotel Kualanamu International Airport?
Are there airport shuttle services at The Crew Hotel Kualanamu International Airport?
Yes, The Crew Hotel Kualanamu International Airport provides airport shuttle services. Please contact The Crew Hotel Kualanamu International Airport in advance to arrange this service.Are there airport shuttle services at The Crew Hotel Kualanamu International Airport?
What landmarks are close to The Crew Hotel Kualanamu International Airport?
The Crew Hotel Kualanamu International Airport is located in Tumpatan Nibung, close to landmarks such as Lapangan Hub Kualanamu, which is 110m from your search (straight-line distance).What landmarks are close to The Crew Hotel Kualanamu International Airport?
Does The Crew Hotel Kualanamu International Airport have a pool?
No, The Crew Hotel Kualanamu International Airport doesn't have a pool.Does The Crew Hotel Kualanamu International Airport have a pool?
Does The Crew Hotel Kualanamu International Airport provide breakfast?
No, The Crew Hotel Kualanamu International Airport doesn't offer breakfast. Does The Crew Hotel Kualanamu International Airport provide breakfast?
What time are check-in & check-out at The Crew Hotel Kualanamu International Airport?
The Crew Hotel Kualanamu International Airport check-in begins at 14:00. Check-out time is 12:00.What time are check-in & check-out at The Crew Hotel Kualanamu International Airport?
Are pets allowed at The Crew Hotel Kualanamu International Airport?
No, pets are not permitted at The Crew Hotel Kualanamu International Airport.Are pets allowed at The Crew Hotel Kualanamu International Airport?
About This Property
| Nearest Airport | Medan Kuala Namu Airport |
|---|---|
| Distance to Airport | 8.44KM |
| Distance to Train Station | 8.35KM |
| Average Price From | BHD8 |
| Hotel Star Rating | 3 |