The hotel is 4 star. I will comment accordingly.
First of all, we had a problem at the reception as the reservation we made for our family of 5 from Trip.com only appeared as 3 adults. While 12 years old is free on Trip.com, it was said to be paid at the hotel. However, the officer and authorized friend at the reception helped us and changed our room to a larger room with more beds. No additional fees were requested. Thank them.
Our room was large, beautiful and clean. Although it was prepared hastily while we were at the reception, there was nothing missing.
In hotel; It consists of apart rooms, a large hotel building, pools, bars, children's playground, amphitheater, restaurant, spa center and disco. During our holiday (mid June) the disco was closed. We used other fields. There is a pool table downstairs but it is not used. As far as I understand, there is a fitness center. But the machines are not used and the fitness center is closed. There is a medium size pool with 2 slides (slides worked almost all the time during the day), a large pool and a children's pool. The edges of the children's pool are made of slippery marble. My daughter has slipped and fallen.
I think there is no problem in terms of cleanliness and hygiene.
Food was bad. The number of varieties was good for a 4-star hotel, but I can say that the taste is close to zero. If food is your priority, I do not recommend this hotel.
The staff is very dedicated and smiling. They help the guests as much as they can.
The majority (perhaps 90%) of the people who stayed at the hotel during our holiday were Turkish. When there are many Turkish guests, some problems may arise. Even though it's not very big, we lived it too.
In general, it is a hotel that I can recommend to those who want to have a holiday at affordable prices, and those who say I would eat anyway, pool, sun, drink and cleanliness are important to me. By the way, the atmosphere of the hotel is nice, I loved the sculptures.
As a note to the authorities on Trip.com, let me state the following; reservation information needs to be obtained more accurately.
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