DoubleTree by Hilton Turin Lingotto

A fascinating hotel in the former Fiat factory. Very nice renovation, helpful staff, free parking, good breakfast. A little way outside of town but the subway stop is nearby. You can visit the former Ftuat test track on the roof at a discounted rate.

I stayed at DoubleTree by Hilton Turin from Jan 29 to Jan 31. Overall the location is convenient, but several issues significantly impacted my experience. The biggest problem: I forgot my charger in my room, and when I contacted the hotel, I was told it was not found. This was extremely frustrating and leaves a very bad impression about the reliability of their lost-and-found process. If you travel with valuable items, I strongly recommend double-checking everything before checking out, because you may not see it again. Other negatives: • Breakfast service was slow: it took around 20 minutes to get a cappuccino, and the overall breakfast quality felt average at best. • EV charging was poorly explained: arriving at 11:30 pm, there was no clear indication that you must go to reception to start the charging session. I wasted about 15 minutes downloading an app for nothing, while the label on the charger actually suggests a different process. • Noise at night: on Friday, there was an event in the Green Pea shopping center (2nd floor) and the noise continued until around 2:00 am, which made it hard to sleep. • Basic amenities: no shower gel on the second day (not replenished). • Pillow quality: flat and uncomfortable. Positive: the hotel is well located. I wanted to like this stay, but between the noise, slow breakfast service, poor EV guidance, and especially the way my missing charger was handled, I would hesitate to return.

This hotel is simply 10 out of 10, absolutely fabulous from every single point. Congrats to everyone involved for delivering such a great service experience to the guests x

Loved the room with very high ceiling! The hotel staff were friendly. The breakfast was alright, but could be improved by offering more food choices and variations. Overall, it's a nice place to stay for short trips.

The team at doubletree Hilton was fantastic … from reception to restaurant, bars and housekeepers … special thanks to Guerino, Jesmin, Ivana, Fabrizio and many others

Good facilities and hotel rooms are clean. All staffs are very nice and helpful.

Great service! Big rooms and delicious breakfast! Location is really great.

Outside was cold i called housekeeping to address the problem of heater they came 1 hr late and she was explaining me over the phone how to fix the problem. Secondly it was surprising that in 4star hotel there’s al water is chargeable and reception don’t know what is chauffer service. Very disappointing experience in 4star hotel.