Alexander House Hotel & Utopia Spa
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1 room, 2 adults, 0 children
All properties in Turners Hill
Alexander House Hotel & Utopia Spa
No.1 of Premium Hotels in West Sussex
East St, Turners Hill, West Sussex RH10 4QD, United Kingdom
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Highlights
Free parking
Lots to do
Pets welcomeAmenities
Golf Course
Indoor swimming pool
Hiking
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
All amenities
Property Description
Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. This luxury hotel is 13.4 mi (21.5 km) from Hever Castle and Gardens and 16.9 mi (27.2 km) from South Downs National Park.
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8.0/10
Cleanliness8.0
Amenities7.9
Location8.0
Service8.0
All 72 reviews
Surroundings
Airport: London Gatwick Airport
(12.7km)
Airport: London City Airport
(93.5km)
Train: Three Bridges
(8.2km)
Train: Crawley Railway Station
(10.2km)
Landmarks: Turners Hill Park
(1.0km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Superior Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Private Toilet
Check Availability
3
Traditional Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Daily Housekeeping
Connecting Room
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6
Luxury Super King Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
2
Cosy Attic Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Private Toilet
Check Availability
3
Comfy King Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Private Toilet
Check Availability
9
Spa King Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Private Toilet
Check Availability
5
Cosy Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
1
Single Room
1 Single bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
Shade Curtain
Bedding: Blanket Or Quilt
Towel
Check Availability
10
Junior Suite
1 Queen bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Private Toilet
Check Availability
10
Comfy King Room
1 Double bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
24-Hour Hot Water
In-room Wi-Fi
Check Availability
1
Luxury Super King Room
1 Queen bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
Electric Fan
Private Toilet
Check Availability
19
Garden Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Check Availability
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Guest Reviews
8.0/10
Very Good
72 reviews
- Cleanliness8.0
- Amenities7.9
- Location8.0
- Service8.0
Average for similar properties in Turners Hill
Review summary
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Beautiful surroundings and impressive exterior: This property is frequently praised for its beautiful surroundings and impressive exterior, with many guests appreciating the tranquil and picturesque setting.
Guest User
July 12, 2024
The room has no air conditioning and poor ventilation, which makes it a bit stuffy in summer. The air conditioning fan provided is a bit dirty. Dinner is unpalatable and expensive.
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Emily
April 27, 2025
Fantastic
We had a fantastic stay including a fantastic upgrade to a garden suite.
Reflections restaurant was lovely, shout out to Joely
Dawn
April 22, 2025
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
Xavier
April 13, 2025
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
Elizabeth
April 5, 2025
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Tracey
March 26, 2025
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
Emma
March 17, 2025
Poor spa. Terrible, overpriced food.
The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up.
Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible..
The decor was dated and cheap looking.
Terrible value for money overall.
Mireya and Sofia
March 7, 2025
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Indoor swimming pool
Additional charge
Hiking
Sauna
Additional charge
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Car Charging Facilities
Bar
Tennis Court
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet Parking
Front Desk Services
24-Hour Front Desk
Lockers Available
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Food & Drink
Bar
Lobby Bar
Room Service
Health & Wellness
Spa
Additional charge
Massage Room
Sauna
Additional charge
Body Care
Tennis Court
Golf Course
Off-site
Hiking
Yoga Session
Hairdressing and Beauty Center
Fitness Room
Public Areas
No Smoking in Public Areas
Garden
Smoking Area
Elevator
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Facilities for Children
Children's Meals Available
Business Services
Multi-Function Room
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 01:00–11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: £ 40.00 (approx. AU$ 82.04) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1607
- Renovated: 2014
- Number of Rooms: 58
Located in East Grinstead, Alexander House And Utopia Spa is in the historical district, within a 5-minute drive of Tulley's Farm and Stone Farm Rocks. This luxury hotel is 13.4 mi (21.5 km) from Hever Castle and Gardens and 16.9 mi (27.2 km) from South Downs National Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at AGs 3 Rosette Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 58 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. This Victorian hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at AGs 3 Rosette Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in East Grinstead? This hotel has 495 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 58 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy at Alexander House Hotel & Utopia Spa?
Typically, cancellations of Alexander House Hotel & Utopia Spa can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Alexander House Hotel & Utopia Spa?
How much does it cost to stay at Alexander House Hotel & Utopia Spa?
Prices at Alexander House Hotel & Utopia Spa vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Alexander House Hotel & Utopia Spa?
What landmarks are close to Alexander House Hotel & Utopia Spa?
Alexander House Hotel & Utopia Spa is located in Turners Hill, close to landmarks such as Turners Hill Park, which is 1.0km from your search (straight-line distance).What landmarks are close to Alexander House Hotel & Utopia Spa?
Does Alexander House Hotel & Utopia Spa have a pool?
Yes, Alexander House Hotel & Utopia Spa has a swimming pool for guests to enjoy.Does Alexander House Hotel & Utopia Spa have a pool?
Does Alexander House Hotel & Utopia Spa provide breakfast?
Yes, guests staying at Alexander House Hotel & Utopia Spa can enjoy breakfast during their stay.
Breakfast option(s): Continental. Does Alexander House Hotel & Utopia Spa provide breakfast?
What time are check-in & check-out at Alexander House Hotel & Utopia Spa?
Alexander House Hotel & Utopia Spa check-in begins at 15:00. Check-out time is 11:00.What time are check-in & check-out at Alexander House Hotel & Utopia Spa?
Are pets allowed at Alexander House Hotel & Utopia Spa?
Yes, pets are allowed at Alexander House Hotel & Utopia Spa. Please contact Alexander House Hotel & Utopia Spa to confirm any specific requirements.Are pets allowed at Alexander House Hotel & Utopia Spa?
About This Property
| Nearest Airport | London Gatwick Airport |
|---|---|
| Distance to Airport | 19.73KM |
| Nearest Train Station | Crawley Railway Station |
| Distance to Train Station | 10.18KM |
| Average Price From | AUD912 |
| Hotel Star Rating | 5 |