Hygiene: Curly hair was found on the low cabinet next to the wardrobe. It would also make people doubt whether all the cabinets and desktops in the room were wiped. The washbasin had obvious watermarks and there were mud marks from dust and dirt being wiped with water. In short, it was not clean. I had no choice but to wipe it with a wet wipe, but it was all foam. How could this foam have its own disinfection effect? The shower head was even more amazing. It was not tightened before it was used, which made people wonder who used the shower for what. Not to mention that the housekeeping staff would check the facilities and equipment in the room. The TV's travel on demand did not respond and could not be watched at all.
Service: Before checking out the next morning, I contacted the front desk to discuss the extension of half a day and one day. The same request was repeated 4 times. 3 people answered the phone to communicate with me. It was agreed to check out 1 room and renew 1 room. Why did the front desk call me after 2 o'clock to ask if I checked out? The work of the front office is done after it is said, and there is no need for handover, right? The employees are not good at Chinese. Doesn't the man who claims to be a manager need to make notes? Of course, I don't know if he is a manager. I went back to the hotel in the afternoon and swiped the room card. I saw that it was an electric card and asked me for the room card. So why did I have to take the electric card? Did it not open the room or could it not be used? In short, the experience was very poor
Original TextTranslation provided by Google
