Guest User
March 13, 2025
Extended stay America provides cost-effective service in line with the chain.
1. Cleanliness
It is relatively clean because it was recently renovated. However, you should take into account that the building is a bit old, and the products are not high-end, so you should tolerate that. The TV, refrigerator, and bed are clean, and the staff seem to manage them well.
2. Location
It is a bit far from the Tyson metro station. It is a 20-minute walk or 2 bus stops. There are mostly residential areas nearby and an elementary school, so it is quiet and not crowded. However, you need a car to go to the grocery store. It costs about $15-20 round trip by Uber.
3. Service
You shouldn't expect great service because it is cheap. It is faithful to the basics, such as a clean room and a kitchen where you can cook. The breakfast service is really simple, with simple muffins and coffee. All the staff are friendly, and there is a laundry room, so you can use 6 washing machines and 8 dryers. The usage fee is $3 each. There is ample parking space. Isn't this enough?
4. Facilities
It's clean because it was recently renovated. However, it's definitely not at the level of a five-star hotel. There's an electric range, refrigerator, microwave, and TV in the room. The heater looks a little old. It looks older than what you'd see in a new hotel. The washing machine and dryer both look new. Above all, the TV is big and nice. The electric range is a little old, but the dishes are provided upon request at the front desk. However, it was a shame that there were a lot of scratches on the bottom of the pan.
5. Overall Review
There aren't many places that offer this level of service at this price. In particular, it's a merit that a kitchen is provided.
However, since it's a hotel with good cost-effectiveness, you should consider that it provides basic services, not five-star services.
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