Everything was good about the stay including check-in/check-out, cleanliness, amenities, parking, morning breakfast, surrounding area. The only painful experience my family and I had to deal with was toilet choking twice on last couple of days of our stay and it was so frustrating and annoying when no maintenance staff showed up even after making 2 calls in the interval of 30-40 mins. To make things even worse it started flooding in the bathroom and I had to walk to front desk to convey urgency of the situation, and here comes the worst part when I asked front desk staff for an immediate help on this which he communicated to the maintenance staff who was passing by and heading towards elevator, the staff rudely and bluntly said I have to wait. I was so upset and conveyed my displeasure by saying this is not what I expected.
If this was taken care on my initial couple of calls, this would have made it much easier as it wasn't flooding at that time, but the maintenance personnel only showed up after an hour when the entire bathroom floor was completely flooded and covered with stinky & smelling toilet water. This is a nightmare and worst experience and last thing you would want on your family vacation.