6 Chome-2-1 Akemi, Urayasu City, Chiba Prefecture 279-0014, JapanView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Mitsui Garden Hotel Prana Tokyo Bay
9.2/10
Great
868 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.3
Service9.3
Cleanliness9.4
Filter by:
Sort by:
All reviews(868)
Positive reviews(845)
Reviews with photos/video(222)
Relaxing hot springs(172)
Perfect for kids(95)
Has facilities for children(94)
Delicious breakfast(84)
Family activities available(45)
Delicious buffet(17)
Close to amusement park(12)
Negative reviews(23)
Guest User
Deluxe , 4 Beds , Balcony
Stayed in Aug 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Oct 3, 2026
Cheaper than hotels within the resort, and the shuttle bus service is quite convenient. The breakfast buffet is also delicious, offering both Japanese and Western options, plus seasonal dishes. The rooms come with a foot massager and an air purifier/humidifier. Each floor has a microwave, a water dispenser, and coin-operated washing machines. The observation bath on the 7th floor is perfect for a morning soak with ocean views. The nearby streets are quiet, and there are seaside promenades and parks, making for a very pleasant environment. It's also convenient to get to Shin-Urayasu Station by bus, which takes about 15 minutes.
We had a wonderful stay! The room was spacious, clean, and comfortable for our family. The free shuttle to the Disney parks was very convenient. There is a bus stop right outside the hotel, making it easy to explore the Tokyo Bay area. We also loved the beautiful park across the road. Having a Lawson convenience store downstairs was perfect for grabbing snacks, drinks, and other essentials anytime. The laundry facilities were excellent, and there were plenty of shops and restaurants nearby. The Airport Limousine Bus stop across the road made getting to and from the airport very easy. We would definitely stay here again and highly recommend this hotel!
6/7
Response from Property: Thank you very much for choosing to stay at Mitsui Garden Hotel Prana Tokyo Bay from among the many hotels available.
We are delighted to receive such high praise.
We truly appreciate you taking the time out of your busy schedule to share such kind words in your review.
It brings us great joy to hear that you had a satisfying stay.
It would be a great honor if our hotel could become part of your happy memories.
Your kind words about visiting us again serve as the greatest encouragement to our team.
We remain committed to maintaining the comfortable guest room environment you enjoyed and will continue to strive to improve our services so that we may earn your continued patronage for years to come.
We look forward to welcoming you back.
Mitsui Garden Hotel Prana Tokyo Bay
Accommodation Manager
NGOO HOI INN
Deluxe , 4 Beds , Balcony
Stayed in Apr 2026
Family
27 reviews
10/10
Outstanding
Posted on May 20, 2026
I stayed here for the purpose of the ease of going to Disney Sea. The hotel provides a free shuttle to and from the Disney Sea. There is also a Lawson near the hotel lobby. There is a sea view from my room.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay.
We sincerely appreciate your kind comments regarding the convenience of our shuttle service to DisneySea and the nearby convenience store.
We are also delighted to hear that you enjoyed the sea view from your room, and that you found our location and facilities comfortable during your stay.
Your warm feedback is a great encouragement to our staff.
We look forward to welcoming you again for another pleasant stay in the future.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager
Thiphaphone
Deluxe , 4 Beds , Balcony
Stayed in Aug 2026
Family
1 reviews
10/10
Outstanding
Posted on Oct 1, 2026
Very convenient for family who want to visit Disneyland and DisneySea with Free shuttle bus. Good amenities: shoe dryer, phone charger, feet massage machine
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay.
We would also like to express our sincere gratitude for the time you took to share your feedback.
We are delighted to hear that you found our complimentary shuttle bus convenient for your visits to Tokyo Disneyland and Tokyo DisneySea.
It is also reassuring to know that you were satisfied with our in-room amenities, such as the shoe dryer, charger, and foot massager.
We hope these facilities helped to soothe some of the fatigue from your family's trip.
We remain committed to providing a comfortable and convenient experience for all our guests.
We hope you will choose to stay with us again when you visit Tokyo Disney Resort.
We look forward to the pleasure of welcoming you back in the future.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager
vivien00
Deluxe , 4 Beds , Balcony
Stayed in Feb 2026
Family
11 reviews
10/10
Outstanding
Posted on Apr 6, 2026
The family room for four was quite spacious, and having a separate bed for everyone meant no disturbances. A big thank you to the restaurant staff on the first floor for keeping our forgotten headphones safe. The breakfast was also very generous, they even had a chocolate fountain! My personal favorites were the salad and yogurt. We also tried out the Japanese-style hot springs on the 7th floor; the water temperature was perfect. Just remember to bring your own towel.
The bus from Narita Airport to the hotel costs 2900 JPY, with children under 12 paying half price. However, it takes a very long time because it first goes to Tokyo Disneyland, then to Tokyo DisneySea, then to other hotels like the Hyatt, and finally arrives at Mitsui. The total travel time is about 1 hour and 40 minutes, which is slower than taking the subway. The upside is you don't have to lug your luggage up and down stairs when changing subways.
Original textTranslated by Google
6/7
Response from Property: Thank you for staying at Mitsui Gardens Hotel Plana Tokyo Bay and for taking the time to share your experience. We are delighted to hear that you were satisfied with the spacious family room and the arrangement of each single bed, ensuring a comfortable sleep for every guest. We are also pleased to learn that the restaurant staff helped you keep your lost headphones safe, and that you were pleased with the extensive breakfast selection, including the chocolate fountain, salad, and yogurt. We are equally grateful for your comments on the Japanese-style bath on the seventh floor and the comfortable water temperature, and will take your suggestion regarding bringing your own towels into consideration. Additionally, thank you for sharing the detailed information about the shuttle bus from Narita Airport to the hotel. We are pleased to hear that, even though it takes a while, the convenience of carrying luggage enhanced your travel experience. We will continue to strive to improve our services and provide all guests with a more comfortable and convenient stay. We sincerely look forward to your next visit. Mitsui Gardens Hotel Plana Tokyo Bay Accommodation Manager
Guest User
Run Of House 4pax
Stayed in Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Mar 12, 2026
2nd timer here!...
good breakfast,amazing sunrise,clean room..
in the future we'll come back again.
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Plana Tokyo Bay from among the many hotels available. We hope we were able to help you create some happy memories.
We were delighted to hear that you enjoyed your room and the breakfast buffet.
Our large communal bath in the morning offers a panoramic view of Tokyo Bay and has received excellent reviews for its beautiful scenery.
You can also enjoy the sunrise while soaking in the bath, so please be sure to try it if you have the chance.
We will continue to strive to improve our services so that you can enjoy an even more comfortable stay in the future. We hope you will choose to stay with us again at Mitsui Garden Hotel Plana Tokyo Bay.
Mitsui Garden Hotel Plana Tokyo Bay
Accommodations Manager
xiao chuan
Deluxe , 4 Beds , Balcony For 2 People
Stayed in Aug 2026
Couple
10 reviews
9.5/10
Amazing
Posted on Sep 26, 2026
Room is big and suitable for family trip. There is shuttle bus to Disney, very convenient.
Response from Property: Thank you very much for choosing Mitsui Garden Hotel Prana Tokyo Bay and for taking the time to share your feedback with us.
We are pleased to know that you enjoyed your stay and felt comfortable in our spacious rooms.
Our hotel reopened after renovation on September 11, and we are delighted that you had the opportunity to experience our renewed facilities.
We also offer a complimentary shuttle bus service between the hotel and Tokyo Disney Resort, making it easy and convenient for our guests to travel between the two locations. We are very happy to hear that you were able to make use of this service during your stay.
We will continue striving to provide a comfortable and enjoyable experience for all our guests, with our staff committed to delivering warm and friendly service.
We sincerely appreciate your continued patronage and look forward to welcoming you back to Mitsui Garden Hotel Prana Tokyo Bay in the future.
Mitsui Garden Hotel Prana Tokyo Bay
Room Manager
Hanson Z.
Deluxe , 4 Beds , Balcony
Stayed in Jan 2026
Family
11 reviews
10/10
Outstanding
Posted on Feb 20, 2026
The Mountain View Garden Hotel is conveniently located near Disney. Although it's a bit of a distance from the park, the shuttle service is very convenient, so getting to and from the park is no hassle. There's a convenience store downstairs, which makes buying necessities incredibly easy. There's also a restaurant with very reasonable prices, much cheaper than inside Disney, making dining a great value. Overall, it's clean and tidy, and the service is good. I had a comfortable stay and give it a positive review.
Original textTranslated by Google
Response from Property: Thank you for your stay at Mitsui Garden Hotel Paulaner Tokyo Bay. We also appreciate you taking the time to leave a review. We are delighted that the hotel facilities and our services provided you with a comfortable stay. We will continue to strive to improve our services to make your stay even more comfortable. If you have the opportunity to travel here again in the future, we welcome you and your family to visit Mitsui Garden Hotel Paulaner Tokyo Bay. All the staff sincerely look forward to seeing you again. Mitsui Garden Hotel Paulaner Tokyo Bay Accommodation Manager
Anonymous User
Deluxe , 4 Beds , Balcony
Stayed in Jan 2026
Family
11 reviews
10/10
Outstanding
Posted on Mar 22, 2026
The shuttle bus to Maihama Station is super convenient for getting to Disneyland and DisneySea. The room is spacious, and the price is reasonable. There's also a free hot spring on the upper floor. I'll definitely choose this hotel again next time I visit Disney.
Original textTranslated by Google
Response from Property: Thank you for your stay at Mitsui Garden Hotel Prana Tokyo Bay. We are also very grateful for your warm feedback. We are delighted to read your positive comments about the convenient transportation from Maihama Station, the easy access to the amusement park, the spacious rooms, and the large public bath. We are motivated by your words that you would like to stay at our hotel again on your next trip, and all our staff will continue to strive to provide even better service. We sincerely look forward to your next visit. Mitsui Garden Hotel Prana Tokyo Bay Accommodation Manager
Matthew steven kee co
Superior , 2 Beds (+ Extra)
Stayed in Dec 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Feb 4, 2026
CONVENIENCE: A 24 - hour Lawson convenience store and a disney merchandise shop are located directly in the lobby.
In- Room Comforts: Every guest room includes a foot massager, which is highly praised by tired travelers. Rooms also feature air purifiers and USB charging ports.
Dinning: The breakfast buffet is well - regarded for its wide variety of Japanese and western options, including kid - friendly features like a chocolate fountain.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay.
We would also like to express our sincere appreciation for taking the time to share your feedback with us.
At our hotel, we offer a variety of room types to accommodate the diverse needs of our guests.
We hope that the foot massage machine provided in your room helped to relieve some of the fatigue from your travels.
For your convenience, our hotel features a 24-hour convenience store and a large public bath that is open throughout the night.
We hope you were able to enjoy a comfortable and relaxing stay with us.
In addition, our breakfast buffet includes a dedicated area designed for children to enjoy.
We will continue striving to provide a satisfying experience for all our guests, with our staff committed to delivering warm and attentive service.
We sincerely appreciate your continued patronage and look forward to welcoming you again in the future.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager
Coneychiwa95
Deluxe , 4 Beds , Balcony For 4 People
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on May 1, 2026
Nice place to stay and to relax.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay. We would also like to express our gratitude for taking the time to share your feedback.
We are truly honored to hear that your stay at our hotel was relaxing.
We will continue to strive to be a hotel that satisfies our guests, with all our staff aiming to provide service with a smile. We sincerely look forward to welcoming you again.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager
Eledemianbao🍞
Deluxe , 4 Beds , Balcony
Stayed in Dec 2025
Family
39 reviews
10/10
Outstanding
Posted on Jan 13, 2026
Excellent hotel, very suitable for families with kids. It's not far from Disneyland and there's a very convenient shuttle bus that runs every 10 minutes. The room is quite spacious and the beds are comfortable. There's also a balcony with a sea view.
Original textTranslated by Google
Response from Property: Thank you so much for choosing to stay at Mitsui Garden Hotel Tokyo Bay. Our hotel offers a variety of spacious rooms to suit different travel needs, all exceeding 30 square meters, with a total of 550 rooms. Whether with family or friends, you can relax and unwind here. We are committed to creating a charming hotel and look forward to your next visit to Mitsui Garden Hotel Tokyo Bay. All our staff sincerely look forward to your next visit. —Accommodation Manager, Mitsui Garden Hotel Tokyo Bay
Guest User
Deluxe , 4 Beds , Balcony
Stayed in Nov 2025
Family
4 reviews
9.5/10
Amazing
Posted on Dec 22, 2025
Located within walking distance to New coast shopping mall. Provides free bus service to Disney. The convenience store within the hotel is very helpful.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay. We also sincerely appreciate you taking the time out of your busy schedule to leave a review.
We are very pleased to hear that our facilities and services contributed to a satisfying stay.
Should you have the opportunity to visit this area again, we would be delighted to welcome you back to Mitsui Garden Hotel Prana Tokyo Bay. All of our staff look forward to seeing you again.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager
Diana Jean Mesa
Deluxe , 4 Beds , Balcony For 4 People
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 6, 2026
Beautiful hotel. Rooms are so spacious and accessible going to both disneyland and disney sea. There is a free shuttle. Staff are very accommodating although there are not much of restaurants nearby but there is inside the hotel plus lawson (inside the hotel as well).
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay.
We sincerely appreciate your kind words regarding the hotel atmosphere, the spacious rooms, and the convenient access.
We are also delighted to hear that you found the shuttle service, in-hotel convenience store, and our staff’s hospitality satisfactory.
Thank you as well for your feedback regarding nearby dining options. We will share your comments with the relevant departments for future improvements.
We will continue striving to provide a comfortable and convenient stay for all our guests.
We truly hope to welcome you again on your next visit.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager
Guest User
Superior , 2 Beds (+ Extra)
Stayed in Apr 2026
Traveling with friends
14 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Large room. Clean. Direct shuttle to the train and Tokyo Disneyland and Disneysea. Well though out hotel that provided everything after a long day of Disney - well stocked convenience store, foot massager, onsen. Would stay again.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay. We would also like to express our sincere gratitude for sharing your feedback.
We are very pleased to receive your compliments regarding the size and cleanliness of your room. We were also relieved to see that you were able to make good use of the shuttle bus and travel comfortably.
Furthermore, we are delighted if the in-house convenience store, foot massage machines, and large public bath facilities were helpful and allowed you to relieve your fatigue after enjoying the theme park.
Your words of "I want to stay again" are a great encouragement to us.
Should you have another opportunity to travel here, please do visit our hotel again. All of our staff sincerely look forward to welcoming you.
Mitsui Garden Hotel Prana Tokyo Bay
Front Office Manager