Guest User
January 31, 2023
My husband and I got a package called Ritual Islas Pacíficas (245€ x person) Bedroom views were amazing, but a very strong smell of mold came from behind the bed. We slept with the windows open. Dirty windows, and wardrobes in Corona pandemic is not good. The elevator was dirty too. The massage was very good but they promised 2h 30min and we got only 2 hours without the included drink. Breakfast was ok. The receptionist was coming to the breakfast buffet and picking with his fingers the watermelon and putting it into his mouth and repeating the process every 3 min. The chairs were dusty, some cleaning products and working clothes were beside the buffet. When I tried to complain, they brush it off by saying thank you for the info, I take note of it. In general, not worth the money, it is dirty with unacceptable mold in the bedroom. The views were beautiful, and we met my family that lives in Zumai town.