Guest User
December 19, 2022
I had a wonderful stay and experience at the Aspera Hotel Altunizade Istanbul. Without a doubt one of my favourite hotels I stayed during my last trip in Istanbul and its all thanks to the best members of staff I’ve ever encountered. Upon arrival I was warmly welcomed by the staff and a manager, the staff was extremely friendly and welcoming. I arrived very early and they made an exception of me to check-in earlier so that I could rest. I really appreciate it. Every staff member I encountered, from the valet to the check-in, to the cleaning staff were absolutely delightful and eager to help! The hotel team has always been friendly, patient and helpful. I want to say a special thank you to the amazing Kübra Gürbüz, she is beyond exceptional. I needed a very specific help with the flight and she went above and beyond to help and was so patient and professional and resolved my issue with great determination and spent tremendous amount of time to achieve it. I am eternally grateful to Kübra. She is an absolute delight, beautiful inside and out, professional, extremely efficient, knowledgeable, observant, fluent in English. Kübra gave me all the tips on places to explore in Istanbul and I enjoyed visiting all those places so much. I can’t praise her enough. What a lovely girl! I want to thank Engin as well for his friendliness, all the help, positivity, encouragement, professionalism and for always being so helpful, approachable and smiley. Wonderful people, feels like a family! They made my stay so enjoyable. The atmosphere is so special that it really felt like home to me, a true sample of excellent hospitality! The room was very pleasant, it was cozy, clean and comfortable. Hotel and the room had a fantastic charm. Breakfast was excellent and incredibly varied. I stayed at the hotel for 8 days and every morning there was something new. The hotel team has always been friendly, patient and helpful. The location is just perfect. The service was exceptional. The hotel staff was beyond exceptional. On my next stays, I will definitely check into Aspera Hotel Altunizade Istanbul. I highly recommend this hotel for anyone! Thank you again for everything! I appreciate the help and level of service I received! 7⭐️⭐️⭐️⭐️⭐️⭐️⭐️