3 Chome-5-12 Ekimae Dori, Utsunomiya City, Tochigi Prefecture, 321-0964, JapanView Hotel Details
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RichmondHotel Utsunomiyaekimae Guest Reviews
4.7/5
Amazing
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(66)
Positive reviews(36)
Reviews with photos/video(9)
Clean and tidy(11)
Awesome rooms(9)
Great location(6)
Friendly staff(5)
Anonymous User
Deluxe Double Room Non-Smoking
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 20, 2024
Good food, Good location nice place but not happy for extra cost 1,000 yen/ day for car park
Response from Property: Thank you very much for staying at Richmond Hotel Utsunomiya Ekimae.All of our staff are very happy to see that you were satisfied with the hotel's location and breakfast.However, we apologize for not being able to meet your expectations regarding the parking lot.We will continue to make improvements so that our customers can choose us.If you come to Utsunomiya again, please use our hotel.Thank you for your valuable feedback.Front manager
ChoNwe
Standard Double Room Somking
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Oct 22, 2024
Hotel located in great location also near station. Staff are also give good service. I recommend it
Response from Property: Thank you very much for staying our hotel this time. All of our staff are very happy to hear that you enjoyed your stay with us.As you said, our hotel is very convenient because it is a three - minute walk from Utsunomiya station. In addition, there are convenience stores around our hotel, so you can relax even if you stay for a long time.Thank you for taking the time out of your busy schedule to post.We hope that you will stay at our hotel when you come to Utsunomiya again.Front Manager
Guest User
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Nice hotel with super convenient location
Response from Property: Thank you very much for using Richmond Hotel Utsunomiya Ekimae.We are very happy to hear that you found our hotel to be a wonderful hotel.Did you have a relaxing time during your stay?Please come visit us again when you come to Japan.We look forward to seeing you again.front staffgeneral manager
The Lam
Standard Double Room Somking
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Small room but it is clean.
Guest User
Standard Single Room Non-Smoking
Stayed in Nov 2024
Business travellers
3 review
4.3/5
Very Good
Posted on Dec 8, 2024
The room is really small, but clean, with a humidifier, air purifier, and bathtub.
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Anonymous User
Standard Double Room Somking
Stayed in Sep 2024
Business travellers
32 review
5.0/5
Outstanding
Posted on Oct 14, 2024
It's conveniently located near Utsunomiya Station. There's a convenience store right in front of the hotel, the amenities are great, and the rooms are clean, so I'd definitely use it again.
Original TextTranslated by Google
Response from Property: この度はリッチモンドホテル宇都宮駅前をご利用いただきまして、誠にありがとうございます。ご滞在中は快適にお過ごしいただけたご様子をお伺いでき、スタッフ一同、大変嬉しく拝読させていただきました。お客様の仰います通り、私どものホテルはJR宇都宮駅西口より徒歩2~3分の場所に位置し、ビジネスやレジャーでご利用いただく皆さまの拠点として大変便利な立地にございます。今後とも皆さまの旅の拠点として選ばれ続けるよう、ホテル一体となり精進を重ねて参ります。この度はお忙しい中大変嬉しいお声をお聞かせいただきまして、誠にありがとうございます。お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。支配人
ご飯たべましたか
Twin Room-Non-Smoking
Stayed in Jan 2025
Travel with friends
3 review
4.0/5
Very Good
Posted on Feb 2, 2025
It was great that there was a lounge that guests could use for free.
The room was spacious and easy to use.
I wish there had been free bottled water in the room as a service.
The front lobby smelled of cigarettes, which was a bit disappointing.
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Hata_aiai
Standard Single Room Smoking
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 20, 2025
It is convenient to walk 3 minutes from the station.
The hotel also prepared facial masks for women, which is thoughtful.
The surrounding environment of the hotel is quiet and relaxing.
The price is reasonable and cost-effective.
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11Star
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 30, 2024
It is very close to Utsunomiya Station. There are delicious Japanese restaurants downstairs, shopping malls, convenience stores and bus stops, which is very convenient.
Original TextTranslated by Google
Response from Property: 非常感謝您使用宇都宮站前里士滿酒店。酒店附近有餐廳和商業設施,地理位置非常便利。在我們酒店“Nihonkaishoya”,您可以品嚐到著名的餃子和生魚片。你能品嚐到日本料理嗎?我們所有的員工將繼續努力成為一家讓儘可能多的顧客滿意的酒店。當您來日本時,請再次拜訪我們。我們期待與您見面。前台人員總經理
Guest User
Standard Single Room Non-Smoking
Stayed in Nov 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Dec 23, 2024
It was located in front of the station so it was easy to access, and even though I was traveling alone I was shown to an upgraded room on the day which was clean and spacious and I was very satisfied!
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Vivian trip
Twin Room-Non-Smoking
Stayed in Apr 2024
Family
61 review
5.0/5
Outstanding
Posted on Jun 8, 2024
The Richmond in Utsunomiya has some signs of age, but the old hotel rooms are larger than the average new hotel rooms. After all, it is a brand hotel, with complete sanitary facilities and convenient transportation.
A good choice for traveling in Japan.
Original TextTranslated by Google
Response from Property: 非常感謝您使用宇都宮站前里士滿酒店。我很高興收到這麼多讚美。我們工作人員將盡最大努力獲得“非常適合去日本旅行”等最好的評價。非常感謝。我們將繼續致力於成為一家令眾多顧客滿意的酒店。當您來日本時,請再次拜訪我們。我們期待與您見面。前台人員總經理
Lvxingdadaren
Stayed in Mar 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Jul 12, 2024
I will book Richmond wherever there is one. I have stayed at this one in Utsunomiya 4 or 5 times. The location is great and the sanitary conditions are good. I feel like I should get a membership card.
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🌈chujian💕🎣
Stayed in Jun 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Environment: Very good
Hygiene: Satisfactory
Service: Satisfactory
Original TextTranslated by Google
Response from Property: 非常感謝你入住宇都宮駅前里士滿酒店。我哋好高興聽到你對酒店嘅衛生條件感到滿意,而我哋所有嘅員工都感到放心。我哋希望你享受你嘅住宿。希望你哋再嚟宇都宮嘅時候,都會入住我哋嘅酒店。前線經理
Wutongyebanfan
Stayed in Feb 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on May 5, 2024
The breakfast selection is really 100 points. It is a very cost-effective hotel in Uto Rural Area.
Original TextTranslated by Google
Response from Property: 非常感謝您使用宇都宮站前里士滿酒店。謝謝您的誇獎。另外,聽到您給我們早餐打了100分,所有餐廳和前台工作人員都非常高興。我們將繼續致力於成為一家令顧客滿意的酒店。當您來日本時,請再次拜訪我們。我們期待與您見面。前台人員總經理
Anonymous User
Standard Double Room Somking
Stayed in Jun 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Jul 29, 2024
Environment: Very clean Service: Very good
Original TextTranslated by Google
Response from Property: 非常感謝您從眾多酒店中選擇宇都宮站前里士滿酒店。我們很高興收到您對房間清潔度和員工服務的讚揚。在我們的酒店,我們每天都努力在前台、餐廳和清潔方面提供客户友好的服務。希望您來宇都宮時再次選擇我們。前台經理