The hotel is located approximately an hour and a half from the Dabolim, in North Goa. Upon entering the hotel, you are taken aback by the awesome quirkiness and colourfulness you’d expect from a W Hotel. The welcoming staff were fantastic, and very friendly. My family and I were offered drinks and wet towels upon arrival whilst we were waiting to formally check-in. The check-in process was efficient, and we were shown to our rooms. We booked two rooms for a family of four as this is what was recommended by the booking site. Upon seeing the rooms, it was evident one room could have easily held a family of four with the addition of an additional small single bed. The room decor was classic W Hotel style, very modern and classy. One of the rooms appeared to not have been used for a while, and smelt damp, which was disappointing. However, upon notifying the staff, they were very quick to offer us an alternative set of rooms, or remove the damp smell somehow. They ***aged to remove the smell, but it was upsetting to have experienced that immediately upon entering the room. Furthermore, the key card was not working on the door, so we attempted to get a new one, which was provided, but it turned out the actual key-card scanner on the door was not charged. Again, this should not have happened on the first day. The gardens and beaches surrounding the hotel were extremely picturesque and mind blowing, with golf carts being able to take you from one place to another. We were advised by the check-in staff to ensure we experienced the sunset from the Rock Pool, which we done on the first day…and it was amazing. The ambient house music at the Rock Pool was perfectly fitting for the environment, and the menu, although limited, offered some wonderful dishes and great cocktails/drinks. There was a walkway down to the public beach, which was awesome. The breakfast buffet was really nice, with ***y options available, and very friendly and helpful staff who assisted with additional matters and not just those associated with food and beverage - for instance, calling a golf cart for you, etc. The back patio of our rooms was overlooking the pool, which was ideal for the kids, and again, some of the most helpful staff was always ready to assist. The Kitchen Table restaurant offered a menu which was full of wonderful snacks and items to eat if you were by the pool. The stay was memorable aside from the issues with one of the rooms.