Guest User
August 13, 2021
The furniture in the hotel room and the bathroom are really old. I always feel that the service staff is not professional enough, as a 5-star hotel, it should be well trained. Because during the epidemic, the swimming pool has to be reserved, and the reception of the swimming pool is a bit rude. Guests who do not stay in the hotel come to swim. Sometimes, even the hotel guests cannot use the swimming pool because the number of people is full. I don't think this arrangement is appropriate for the hotel. There is also a little bit of update in the hotel, such as changing the carpet, brushing the walls near the hotel elevator, if it is under construction, some rooms should be closed and cannot be reserved, but the hotel does not seem to have any plans at all, the entire corridor is gray, arrange Guests take the freight elevator. In short, I think this hotel looks like a five-star hotel, and the service management is really not good.
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