Paula Mendizabal
September 28, 2022
Bad experience;
The hotel is well located
But as soon as we arrived they told us that they were going to take a while to give us the room. But we never imagined that we would be without entering the room at 5:00 p.m. After being on the beach in the pool without being able to shower or change our clothes because the room was not there.
Upon entering the room we find an old room, not renovated for years; in addition to being under construction and debris in the corridors. The room: old, with ants on the balcony, the pillows smelled horrible: they hadn't been washed in years, really bad.
Then the Wi-Fi issue. We entered the hotel at 5:00 p.m. and we needed to communicate with our families and due to an absurd rule we had to wait until 4:35 p.m. for them to give us the password.
The hotel drinks were watered down and the water didn't even taste good.
In short, those four stars that the hotel has should be requalified.
One night I ate vegetables that were in poor condition and although I quickly removed them, I spent the night in the bathroom.
Original TextTranslation provided by Google