Muthu Playa Varadero

You come here for the beach! Not for the hotel, service nor food. Varadero is the best beach in the world.

Hello, If you can, try to avoid Cuba for now. They are in lack of everything... Our trip to the Muthu was not good at all except for the beach & sun. Ou room was in Block 1 cause Block 2 is completely close. Lots of mold in the bathroom and on the room chair. The overflow of the A/C was dropping in the Bathroom, so the floor was always full of water. don't ask about the food.. eggs in the morning, pork & rice for lunch & diner. Same think at restaurant à la carte... The Resort it selt ain't clean at all. The good all days are way behind... We went to town (Varadero) and it was the same, no food in the restaurant except sandwich, well better then pork & rice. So we'll need to go somewhere else for now to get the sun & beaches!

I just came back from a week stay at Muthu and my overall experience was great ! The staff at the hotel are absolutely amazing , everyone of them are super friendly and they make you feel like at home , specially Don Roberto at the buffet , Don Diago and Annais at the bar , Carlos at the coffe bar , Yohan with the entertainment crew and of course the amazing Lizandra with PR . I would totally recommend this place to stay in Varadero with your family or alone , you will always feel safe and welcomed. The food was good at least for me , we had rice, pasta , beans , lots of salads and delicious food , ice cream , bread , cheese, ham , eggs fro breakfast , chicken , pork and on the international restaurant you can get lobster and wine . The shows at night are so much fun for the whole family . I can’t wait to be back next year for another amazing week at Muthu ❤️

Unfortunately, my stay at Hotel Muthu Playa Varadero was not what I expected. The lack of food was one of the most noticeable issues. Surprisingly, we encountered an extremely limited selection at the buffet, and many times, there was no food available at all. The quality of what was offered left much to be desired, and the hygiene of the preparation areas was questionable. Furthermore, the rooms were dirty and poorly maintained. The level of cleanliness was unacceptable, with stains on the sheets and floors left unvacuumed. It's disappointing to encounter this level of neglect in an establishment that should be maintained to the highest standards. Another negative aspect was the lack of coffee. For many travelers, a good cup of coffee in the morning is essential, but unfortunately, this basic service was not available at the hotel. Last but not least, the customer service was extremely poor. The staff seemed disinterested and unwilling to assist with our concerns or issues. The overall attitude was one of indifference, which is unacceptable in a hospitality setting. In summary, my experience at Hotel Muthu Playa Varadero was disappointing, and I cannot recommend it to other travelers. The lack of food, room cleanliness, absence of coffee, and poor customer service created an unwelcoming and unpleasant environment. I hope the hotel takes steps to improve these deficiencies in the future.

Hello, We'll be there tomorrow morning. All we need is 2 rooms on the second floor if it's possible, clean and silent AC. for the rest we'll manage, I'll put my review after our visit. But usually we're satisfy when we go to CUBA. Regards Alain BLEAU

It was all about the entertainment team and staff for me. They were all amazing at getting the guests to have a great time and making sure we were entertained and enjoying every moment! Diago,Leibon, Osneil, and David - you helped us create such fun memories we won't forget! You are the reason us and many others will return to this resort!