Logis Hôtel Villa Riva

This should be less than a 2 star hotel. Joined along with my husband's business trip. My additional fee to share the room was exorbitant. Positive: We were given an earlier check in which was awesome seeing that we have a small child. Our bed was comfortable. Good location and beautiful view Negative: We were in the hotel for 8 nights. Our room was cleaned 2 times, upon trying to find out why I was told it is because my child is always sleeping. This was very odd as I mostly left the hotel just after 10am and only returned around 6pm. There was one afternoon where I came back at 3pm when my child slept. Often I would even walk past the cleaning lady on our way out in the morning - so just an excuse...ridiculous Our bathroom ceiling collapsed and we found this when we arrived back early evening. Called the manager/ owner - I've left already we will look at it tomorrow is what we were told. The next morning came, nil offering of moving to another room even though there were rooms available.... We were often told our group eats like locusts at breakfast and we should eat less. Which is strange because other guests at breakfast appeared to be eating the same quantity I'm there is allllooottt of maintenance needed. I complained droectly to the logis hotel group of which I received an email response, " we are sorry the hotel was not up to standard" I feel the way logis hotel group promotes themselves kn their website and what we received is a big discrepancy. I feel for the price that this hotel charges is absurd with really terrible service. Stay away

Our stay was only one night. The hotel perfectly served the purpose. There are restaurants by the lake, 5 min walkign from the hotel. The only thing that represented challenge for us was that the hotel does not have an elevator and we had to cary our suitcases to the third floor. No assistance from the hotel was provided. And the staircase was pretty steep.

Good location close to shops, can walk down to lake port Nice service

Viva review Great location Staff was nice The hotel is horrible