Hotel Viareggio

Good Ok

Super nice people at reception (and breakfast) and very helpful.

Very difficult in reviewing this hotel, as in that we really enjoyed it but also found it quite odd. First off- it’s not really promoted anywhere, has different names, lack of reviews and we wasn’t even sure we had the right hotel when we found it. The staff are quiet, not that informative and it’s like this hotel is in the middle of nowhere - when in fact it is in a prime spot, 5 mins from the beach. The hotel is very clean, modern and has excellent air con- which was pleasing after a few hot days in other parts of Italy. Room is small but has good wardrobe space, a very clean bathroom and excellent shower. It is situated across the road from a river, which has interesting types of wildlife. We had breakfast one day, €13 a person, which was quite steep, we also had coffee one morning. Apart from that the bar is closed, there is no shop and the pool is also closed. The location as mentioned is good, it is recommended that the town to the right of Viagreggio is nearer, 5 min walk and has some very good restaurant and bar options. There is a CoOp 5 mins away. The hotel also does not have a partnership with any beaches, which is a shame. It is 10 mins in a taxi from the train station and we got the bus going home. Overall with a bit of confidence and promotion, this would be a fantastic hotel, however I’m not sure it intends to be that. Despite that we enjoyed our stay

Been there with work, during the carnival. Stayed in 4 hotels during almost 3 weeks in Viareggio and this was actually second best. It has too many bad reviews for how it actually is and what else you can find. I strongly believe that one should avoid tiled floors during the cold season and here you get nice rooms with wooden floors. They're not flawless and all the balcony doors are buggered. Most likely because they have a weird opening procedure and people force them too often. Had the room changed because of one that left a crack open. The breakfast is pretty bad but the service is good and the parking and time to the motorway are very good. So yeah, good, helpful staff. I stayed 5 nights. I'd stay again if I wouldn't find a room at my favorite.

Considering the price we paid for this hotel I find it was really poor. Room overlooked the main road and I couldn’t sleep because of the noisy cars. Balcony door really difficult to open not easy at all. Mattresses were terrible needs changing. Breakfast could have been better also.

Upon arriving we were very surprised and disappointed that the pool was closed, apparently for covid reasons. The receptionist told us it was announced when we booked. That’s not the case, only spa & fitness were announced as closed. We chose this hotel precisely because of the pool. Then, there was no coffee making facility in the room. Apparently again because of covid. Well, what about the extremely disgusting and sticky light switches ? What about the remote control ? The rooms weren’t super clean either. We are highly disappointed about our stay and the bad customer service received. We have sent two emails about this but never got an answer back.