To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.3
Service8.6
Cleanliness8.6
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All reviews(262)
Positive reviews(258)
Reviews with photos/video(55)
Awesome rooms(35)
Clean and tidy(21)
Great service(21)
Large rooms(16)
Awesome stay(14)
Located downtown(11)
Perfect for business trips(9)
Great value for money(8)
Negative reviews(4)
Anonymous User
Deluxe Queen Room Non smoking
Stayed in Jan 2026
Solo traveler
12 review
7.5/10
Posted on Mar 15, 2026
The location and room quality were good overall. Another positive aspect of the room was the complimentary minibar, which was a thoughtful addition and added extra convenience to the stay, Unfortunately there was no hot water despite reporting the issue. Additionally, the air-conditioning unit in my room was quite noisy, which disturbed my sleep.
Noel Reginald
Deluxe Queen Room Non smoking
Stayed in Jan 2026
Business traveler
6 review
10/10
Outstanding
Posted on Feb 11, 2026
Very strategic location, just 10 mins walk to UK. Easier to navigate aroundif you need to get out of the hotel for a while and relax.
Candy Mah
Deluxe Queen Room Non smoking
Stayed in Feb 2026
Business traveler
1 review
10/10
Outstanding
Posted on Mar 12, 2026
Big room and clean.
Great for business travellers.
Highly recommend.
Anonymous User
Deluxe Twin Room Non Smoking
Stayed in Sep 2025
Business traveler
4 review
8.0/10
Very good
Posted on Jan 4, 2026
Walkable to any shops in Labuan. Limited parking space though. Good for business trips. No swimming pool.
Guest User
Deluxe Queen Room Non smoking
Stayed in Aug 2025
Business traveler
68 review
10/10
Outstanding
Posted on Oct 6, 2025
Very good hotel in the heart of labuan town. Definately will stay again in the future
May1802
Deluxe Twin Room Non Smoking
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 12, 2025
Overall is good in term of service, cleanliness and location.
Anonymous User
Deluxe Queen Room Non smoking
Stayed in Jul 2025
Business traveler
61 review
7.5/10
Posted on Aug 14, 2025
1st time in labuan. Good location.
Cant be too fussy about the room.
Very old hotel but its an old town anyway.
Guest User
Deluxe Queen Room Non smoking
Stayed in Jun 2025
Business traveler
5 review
5.5/10
Posted on Jul 9, 2025
distrupted by cockroach while sleeping at the middle of the night. Hv feedback to the reception upon checking out. Disappointed with counter response that they will do the pest control.
watching your smiles
Deluxe Twin Room Non Smoking
Stayed in Jun 2025
Family
18 review
9.0/10
Great
Posted on Jul 13, 2025
Yes love this hotel with spacious room and toilet, price are reasonable and suitable for family stay. Will stay again once we get there again in future.
Yam90
Deluxe Queen Room Non smoking
Stayed in Dec 2025
Business traveler
15 review
8.0/10
Very good
Posted on Jan 13, 2026
Easy for check in and check out, the location of the hotel is convenient for business travelers.
shasmay
Deluxe Queen Room Non smoking
Stayed in Nov 2025
Family
2 review
9.5/10
Amazing
Posted on Dec 31, 2025
Stayed at Hotel Aifa Labuan and overall it was a pleasant stay. The location is convenient, within walking distance to duty-free shops. The room was comfortable and the staff were okay and helpful. Good option if you’re looking for a well-located hotel.
Sharulnizam Md Roni
Junior Suite Non Smoking
Stayed in Oct 2025
Business traveler
11 review
8.5/10
Very good
Posted on Dec 11, 2025
It was bit different compared to my first time stayed here 6 years ago. But it was nice stay. Everything is near.
Guest User
Deluxe Queen Room Non smoking
Stayed in Nov 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Dec 10, 2025
Spacious room, comfortable bed & good breakfast. My regular hotel whenever I visit Labuan.
Guest User
Deluxe Queen Room Non smoking
Stayed in Jan 2026
Solo traveler
1 review
7.5/10
Posted on Feb 28, 2026
The air conditioner vary noise might need to maintenance services.