Best Western Plus Carlton Plaza Hotel Reviews

I would like to share my experience at this hotel are clean, we manged to get free upgrade to suite. The location is very convenient for accessing various tourist attractions. Directly across the street, you'll find ramen, Subway, Burger King, and several other dining options. It's just a 5-minute walk to Government Street and a shopping mall. The hotel offers a complimentary premium coffee and hot chocolate maker for guests. Although breakfast is not included, you can enjoy delicious meals at The Ruby, a well-rated restaurant conveniently situated next to the lobby. If you plan to cook, the nearest grocery Supermart, located 1.2 km away. The Prime of Whale booking site is just a 10-minute walk from the hotel. From Hotel to Swartz bay ferries terminal bus ride is 1hr, avoid 430pm to 6pm may takes up to 90mins to reach. The butchart garden is about 45mins bus ride from our hotel bus stop 180m away from our hotel. The Fisherman’s Wharf Marina is approximately a 20-minute walk away, allowing you to take plenty of photos along the way.

The reception staffs were really nice. The room was clean and fine overall

The hotel location is at center of the City , just walk to already can find many restaurants coffee shop and shops also close to China Town. Room is is spacious and clean

Lovely and good place to stay in Victoria Island downtown.

Had a pleasant stay overall. The weekend night buzz didnt bother my sleep at all.

Great. But they don’t have toothpaste, toothbrush, and slippers for customers.

was not able to switch card with the payment it takes a while for the cs to settle the payment other than that everything is ok

The staff is friendly and accommodating, and the room is spotless.

The hotel staff were extremely polite.

Very pleased with the location and service.

Convenient location. Service was great with prompt response on SMS. Our room includes a small kitchen area.

Good location, No parking lots but ballet parking service fee charges if you want. Big room but pricy

There are two elevators, one is very small. There is free coffee after noon, but the milk is out. Everything else is good. It is very convenient to buy things, eat and go shopping nearby. The hotel does not provide slippers.

The hotel is located in the bustling city center and provides convenient valet parking for guests. The fee is $21 Canadian dollars including tax, which is reasonable. Free capsule coffee and tea bags are provided in the room. The kitchenette has dishes and cutlery. The sofa bed can be pulled out to become a queen bed. Pillows, sheets and blankets are provided. Cleanliness is good.