Do Step Inn Central - Self-Service-Hostel

It was really nice that you can literally almost close your bunk bed and have such kind of privacy at a shared bed dorm. Found it clean and it’s very safe with all those codes. Asked twice for a low bunk bed got that confirmation twice and in the end got a upper bed…

Self-check in was very useful and the hostel was very clean. However, I wouldn't recommend it for a couple. It can be quite loud at night due to the laminate flooring, woke up quite a bit. However, the cooking facilities were great and useful.

I found this place looking for a relatively cheap place to stay for a night in Vienna. After landing at the airport at 10:30pm, it took a 30 minute train to arrive at Wien HBF (they are usually quicker earlier in the day, about 15 mins). The hostel is only a 5-10 minute walk away from the station, across a well lit road and square, feeling very safe. The check in was easy, filling in the details online on the day of arrival, especially helpful with the late check in. You then get sent the codes to access the hostel, room and bed. The rooms were relatively large for a room for 4 people, and the beds were lockable, and could be closed when inside, feeling more save and private. There were plenty of bathrooms/toilets, which were also very clean. The bed was also very clean, however, you do have to make it yourself (which you don't need to in other hostels), which is slightly annoying when it is a late check in and you want to sleep, but understandable at the same time. There's nothing you need to do for checkout, just walk straight out of the door. Overall, if I needed a relatively cheap place to stay for a night/day in Vienna, this is perfect, the location is great and I could not fault it.

+ Price Convenient location next to the train station+subway - Bed sheets are too small for the bed Still no blinds (=light from the street in the room) Check in process is time consuming on the phone, some information could be asked for during the booking. Especially the ID-picture upload isn't reliable Poor bed materasses Too less showers/toilets despite the hostel not being full at all The most upsetting point is that during our 3 days stay, we never saw anyone at the reception, despite some opening times displayed. So you can't ask for advice or an extra blanket. Online check-in can be great when it's well designed (like Citizen M) but itiabsolutaly isn't the case here.