What an absolute wonderful experience! This was a special trip for me to visit the Christmas markets of Vienna with my son. From the moment I came in the door it felt like home. They are truly crazy for you. From the decor which is cosy, cute and private, the service and kindness of each and every staff member. I engaged primarily with Simone for the day I booked and cannot say enough about his excellent customer service. Just the kindest young man. All other staff were excellent as well. The breakfast which is included was amazing and made with the freshest organic ingredients. The chef and his staff were also super especially Tobias who was always so helpful in answering my questions. My hope is to return to Vienna one day and I will definitely stay again at the Hollmann Beletage Design & Boutique Hotel. Sending the warmest regards to everyone and Merry Christmas