Hôtel Mercure Poitiers Centre

Great rooms, really nice place to stay

The hotel was in a beautiful historical building. Rooms were clean but spartan. There’s a lot more that could be done to make it a much more interesting space but it’s decidedly very average . Receptionists and cleaning crew were very friendly , efficient and welcoming . Breakfast, which was included in the rate , was average at best. Biggest disappointment was the person who was hosting breakfast on June 24. She had a scowl , practically ordered me to a small table in the corner when there were many available . I eventually asked for a table in a brighter spot . I had trouble getting hot water for tea - she practically gripped my arm and pushed me out of the way. I mentioned this as I was checking out and Apparantly her behavior is well known. .she was the only person in charge of the breakfast area and apart from hosting , had to clear dishes etc ., the hotel seems to be skimping on cost. Brightest spot was the restaurant next door - les archives - amazing food , gid value and very friendly staff who were so welcoming of a solo female traveler . I’ll never go back o the mercure Poitiers

There is no airflow in the room.. trying to save energy. After showering, it gets very humid, and mold forms all over the window sill. No one seems to bother. The rooms are very basic decor wise. Like a motel. And then there no doors but curtains for the closet.

Met all our needs. Comfortable room, adequate storage. good choice for breakfast. Quiet and near enough to the town centre to walk there. Little issues- shower had to be hand-held to prevent flooding the bathroom and there was nowhere to put shampoo or to hang a towel. Overall, though, I would happily recommend.

Room not that impressive. Only discovered it is a converted church when I logged on to ***********. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

Despite nice, if a little worn, rooms and a convenient location, I would recommend choosing another hotel until management improves their maintenance and service. After electricity failed in our first room, necessitating a shower by cellphone-light, they finally moved us to a new room (after multiple requests), which featured a thermostat flashing an error code and a room-key reader that fell off into the hallway. They never fixed the thermostat and the room was unpleasantly warm. The coffee maker and juice maker in the buffet were also balky.