Guest User
January 31, 2023
We booked this hotel in high season several days in advance. Everything worked on the computer side and we received an email confirmation of our reservation. When we arrived at the hotel reception, no one found our reservation. Eventually, the hotel realizes that the room has been sold out multiple times and the hotel is full. We are made to wait hoping that a solution will be proposed by the reception. We are told that it is high season and everything is full in the city. They search on Google to find accommodation for us, but we know how to do that too. The staff is very nice but really not up to the problem. Finally, it was ourselves on our way to the village on foot who found a hotel 150 meters from the first one where we were not found anything on the pretext that everything was full in the city.
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