Vilnius Park Plaza Hotel, Restaurant & Terrace, Panorama Bar, Conference & Banquet Center Reviews

Good, nothing else to add.

Poorest ever stayed

all good

Great hotel, but the staff and communication are 0. I booked an Exclusive Queen Room in advance and upon arrival I was given a room where my suitcase just fit in the bedroom. After knocking at reception several times, I was always told that that was the only room available. So I paid for the most expensive room(128 euros per night) and I get the cheapest room. That shouldn't have happened. The next day, at the end of the day, I did get a room that I paid for, but that's of no use to me. When I arrived at the hotel I had an important appointment in the city. That couldn't go ahead because I had to argue for more than 2 hours at the counter (I was still assigned to an inappropriate room that evening). I'm going to try to upload a photo of that "exclusive queen room".

Very good hotel experience, I like it very much

Facilities: very good Hygiene: very good Environment: OK The service was excellent

Very polite staff, clean, tidy. If we return to Vilnius again, we will stay at this hotel

The suite is nice, but not popular enough

Everything is great, super, thank you

Esperienza da dimenticare: hotel poco pulito, con allestimenti datati e poco funzionali. Ulteriore nota di demerito il fatto che, pure essendo un business hotel, sabato sera ha ospitato in terrazza una festa in discoteca che si è protratta fino alle 3 del mattino. La mia camera era posizionata esattamente sotto, le strutture non sono insonorizzate quindi non c'è stato modo di dormire fino al termine; ho segnalato in reception a mezzanotte e mi è stato risposto che la festa stava terminando, che la gente stava andando via e che presto sarebbe finito. Così non è stato, fino alle 3, il giorno dopo ho segnalato il reclamo ma lo staff non ha dato riscontro. SCONSIGLIATISSIMO.

Parfait , parking à disposition

As soon as you except the fact that its 3 star hotel all make sense.Rooms definitely need to be updated and redecorated but this is pretty much all negative thing to say about this hotel.Location is next to the park in a very quite area,very relaxing after all hassle during the day,free parking ,very spacios rooms with all you might need(safety box,ironing equipment,cofee making mashine,fridge) and decent breakfast.Staff extremely helpfull and polite as well as service.Stayed for 5 days and would book this hotel again. As a side comment to the managment: amount of artificial plants and flowers can be reduced a bit:-) this is not a deal breaker but would definitely give better first impression

The room and bathroom were spacious, free parking was a nice amenity. Howeve, you need to call reception to open the parking, which is a bit of a hassle for international travellers who don't have a local phone number. Free bottle of water and pastries were a nice welcome. Breakfast is good with local and international selections. View from the high roof window was very cool. Rooms are outdated and need a renovation. They could also be cleaner. In the name of sustainability, they only clean and refresh your room upon request. The hotel is located a bit off centre, around 20 minutes walk from the old town. Pillows and bed were a bit too soft for my liking.

I do not recommend this hotel, the shower is broken, like a 4-star hotel, it is necessary to replenish the napkins, because there are packages, but empty. Bar hours until 24:00, but closes at 22:00. There is no employee at the reception, especially after 12 o'clock at night. Breakfast is very poor. and the rooms need a lot of updating, they haven't been updated here since about 1970 years. I said 2 star hotel