Name: W Hollywood
Address: Los Angeles, United States
Rating: 8.5

China

Guangzhou

United Arab Emirates

Dubai

United States

Los Angeles

New York

Portugal

Albufeira

Aspen

This hotel was amazing! Very modern, clean, and smells great everywhere! The carpet in my room was spotless which is usually not true for hotels! I love the way that everyone greets you with a smile. The live singers on Friday night were amazing in the lobby! A special thanks to Clinton for being an amazingly patient and helpful human at 5am in the morning. He granted a for me late check out for me and helped charge my phone! Will definitely stay again

We stayed in the 3 bedroom apartment. There was a spacious living room, master bedroom with a king bed and en-suite bathroom and 2 bedrooms with a queen bed and a shared bathroom. 

There was a friendly and helpful staff that helped us navigate a takeaway app. 

Gym was good with new cardio machines. Pool is not kids friendly as it was 1.4m deep throughout.

## Service
The staff were consistently friendly and welcoming, whether during check-in or check-out. Thumbs up for their excellent service! 👍

## Ambiance
I booked this hotel primarily for its swimming pool. However, I really struggled to appreciate the hotel's interior design. The overall aesthetic is dark with deep purple tones, making the entire place feel very dim. Walking alone down the corridors back to my room felt quite eerie and unsettling.

## Facilities
While the swimming pool's layout is great, the water quality desperately needs better cleaning. Its clarity was quite disappointing, making it feel rather dirty even just looking at it. For this season, the pool and its beach area are open from 8 AM to 7 PM.

## Breakfast
Breakfast offered a wide variety of choices, which both my child and I found quite satisfying.

There was a minor incident during breakfast on our first day, but the restaurant manager's subsequent follow-up and handling of the situation were very proactive and thorough.

Amazing hotel, service and team. We always stay at this hotel as it has a great location and private access to the beach and excellent service.

The hotel’s restaurant was under renovation during my stay, but they served some free bread in the morning. Catherine from front desk is very nice and friendly, free upgraded my room. Location wise, it’s in a quiet place away from the downtown but close to UCLA, there’s a botanical garden nearby in walking distance, which is my favorite place during the day. Room is spacious with good conditions.

Pros: 

- The location is really good. There are many coffee shops and restaurants nearby because it is a busy area, and the subway station is right next to the hotel, so it is convenient. It is close to Beverly Hills, Rodeo, and other places in general. 
- All the staff are very friendly. They seem to be really well-educated. 
- I checked in around 5 o'clock, and the room was really nice and clean. It was recently renovated, so it was clean overall. 
- The food was good quality and delicious. 

Cons: 
- In addition to the deposit, you have to pay $42 per day (the amount seems to change frequently). They force you to use the hotel, restaurants, and bars in the form of credit. With tax and service charge, one sandwich costs $42. 
- Trip.com said it was a city view, but when I asked the hotel, they said they don't have a city view and that they are all building views, not wall views. So I initially got a wall view room, but I asked them to change it, and it was changed to a building view in the building in front. 
- The location is a famous tourist destination, so Uber and Lyft are more expensive than other areas relative to the distance. 

I would probably visit again 50/50

W Hotels

Columbus

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