Andaz Maui at Wailea Resort

My stay at the Andaz Maui was overall very pleasant. Check in was smooth and welcoming, with the ladies receiving fresh flowers and the men brown beads, which made for a warm first impression. The staff also offered special lemonade at check in, and it was honestly one of the most delicious drinks I had on the trip. I’d recommend upgrading to a room with an ocean view, as it really makes a big difference. The non-ocean view room felt a bit dark, while the ocean view room was bright and relaxing. The hotel itself is a nice size, and the beds were soft and very comfortable for sleeping. The amenities were definitely the highlight. The beach was just steps away, complimentary sunscreen was provided, and there were multiple pools with incredible views of the ocean. There were a few downsides though. There was a miscommunication with my request to have the room cleaned. The room did end up nicely cleaned, but I had a slight argument with staff over it, which is not something I’d expect at a 5 star property. The hair dryer could also be upgraded since it’s not Dyson, especially given the nightly rate. Parking was another drawback, as it’s valet only and quite expensive with no self-parking option. Even with those small issues, the Andaz offers beautiful views, thoughtful touches, and a relaxing atmosphere that makes it a memorable place to stay.

The hotel was very clean. The beach was very nice as well. This hotel is audaciously expensive. The food is expensive, room service is expensive, the resort fee is also expensive. It boggles my mind that an all inclusive in Jamaica, with actual amenities, entertainment, and better food costs less than this place. For them to charge so much it should be an all inclusive. Especially with not many options to eat nearby.

I love this property. The beach access, the staff, the pools (adult pool) totally make the price tag worth it. The food could use a little love, its not bad but not great. Best food options are definitely outside of this hotel.

3 star service for a 5 star price. It’s also unfortunate that you can’t use sauna/ steam room etc without booking a spa service. Again, this should be standard and an expectation for those used to staying at 5 star resorts. Views and property itself are beautiful - come for a drink or dinner but no need to stay here when you can get a nearby Airbnb for half the price!