Suzumaru Hotel

I was worried when I saw the reviews that the noise was severe, but it was quiet during the weekend. The blankets and pillows are soft. I wiped the floor and there was almost no stain or dust. The bath tub is cute. The bathroom is right next to the bed, but there was no uncomfortable smell. The bathroom door is cleanly finished with wallpaper. The water pressure is strong enough. In the case of early check-in, it is a little cumbersome to call in advance, but it is very advantageous if you arrive early. It seems that the front staff will be present after 4 o'clock. It was the weekend, but there was no turn-down service and the towels were not replaced, so I was embarrassed. The tissues and rolls of toilet paper provided were enough to stay for three days.

Absolute no. When I checked in, I found hair left on my bed. After pointing that out to the property manager, he started to argue with me claiming that the bed was clean and they had cleaned. But evidently it wasn't. When I showed him numerous hairs on the bedsheets, he just got a vacuum cleaner and just vacuumed the hairs! I asked him to change the sheets, he took the sheets off, went out of the room, and immediately came back holding the same dirty sheets claiming that it was new... The worst experience ever.

Good Travel for my japan trip. i love this hostel. and kind staff. i recommend to this hotel!!

Amazing hotel

The toilet is too small. Not many facilities except the very basic things. No breakfast provided even there is a nice small cafe in the hostel.