Patricia K
April 13, 2025
I stayed here with my daughter for an ice skating trip. The girls on reception Humaira and Nicole were fantastic, friendly and very helpful. The hotel is well situated and very close to the public transport (a few minutes to Walthamstow Central train and bus stations). The double room that we stayed in was extremely small, I know it was a budget hotel but I did expect a little bit more. The mattress was very hard and the bottom of the base of the bed had the black plastic lining lying on the floor. The carpet was stained and dirty. The bathroom was clean so that was a plus. We ordered pizza on the first night and the base of the pizza was black. It was inedible, my daughter didn’t want to make a fuss and told me she wasn’t that hungry so we got a box and took the pizza to our room. The pizza was never eaten and ended up being left for the cleaners to discard. The breakfast on the first morning was horrible. The sausages were dried out, the hash browns and the scrambled egg were like rubber and the croissants were not fresh, the orange juice machine was giving out water and only worked properly on the last day, as our stay went on the breakfast did improve slightly. The only positive was the girls on reception.