SpringHill Suites Bowling Green

The rooms are clean and spacious, ensuring a comfortable stay. Guests enjoyed a pleasant breakfast, particularly the delicious waffles.

We arrived on a Tuesday and left on a Sunday. Our room was never made up despite asking the front desk no less than 4 times and being ‘PROMISED’ the room would be made the next day. I’ve stayed in Marriott hotels as a member for 3 and a half decades. And, this was the pitts!!! The last day we came back to no trash removal, dishes still in the room, room not made up, a tv that didn’t work and 10th of a roll of TP and nothing from the management who seems to hide in the back office. It’s just not sanitary. I should have known when we checked in and the bottoms of my white sox were black from the floor. It’s awful regardless of what Marriott tells you. I could go on but be assured if you want the worst service in Bowling Green the home of the National Corvette Museum just try this hotel. We have had a great experience at other Marriott hotels and a few poor one but never have I ever seen such irresponsible management in my career. I’m telling my Corvette clubs across the SW to steer clear when you’re in Bowling Green.

I would have given 5 stars if it weren’t for one major issue: The biggest issue was having our door opened at 2:00 am (the safety latch was set so they did not succeed in entering the room). I called the front desk and found out it was the girl at the front desk that had checked a guest in, their key card didn’t work and instead of double checking that the guest had the correct room, she grabbed a master key and attempted entry! Not a great way to wake up in the middle of the night!