Warsaw Presidential Hotel

Warsaw Presidential Hotel Reviews

Warsaw Presidential Hotel

Al. Jerozolimskie 65/79, Warsaw, 00-697, PolandView Hotel Details
Warsaw Presidential Hotel
Warsaw Presidential HotelWarsaw Presidential HotelWarsaw Presidential Hotel
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Guest Reviews of Warsaw Presidential Hotel

9.0/10
Great
153 review
Verified reviews
Location9.4
Amenities8.7
Service9.0
Cleanliness8.9
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All reviews(153)
Positive reviews(145)
Reviews with photos/video(43)
Delicious breakfast(21)
Convenient location(17)
Easy to get around(16)
Close to train station(12)
Loved the view(10)
Perfect for business trips(6)
Clean pool(5)
Great swimming pool(5)
Negative reviews(8)
Helen1918
Deluxe Guest Room, 1 King
Stayed in Aug 2025
Business traveler
4 review
9.5/10
Amazing
Posted on Sep 23, 2025
The hotel is in a convenient location, with accessible public transportation. The breakfast is nice. Sightseeing from the room window is fabulous!
Response from Property: Dear Helen,Thank you for your wonderful review! We’re delighted to know that you loved staying with us. Our team works hard to ensure our service meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back!Best regards,Warsaw Presidential Team
memkad
Deluxe Guest Room, King Bed, High Floor
Stayed in Jul 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 3, 2025
Excellent stay as always. Amazing selection at breakfast. Great location.
Response from Property: Dear Guest,Thank you for the great feedback. We are glad, that you enjoyed the stay at the Warsaw Presidential Hotel with its great location and very good breakfast. Come next time, we will do our best to make the stay perfect. Warsaw Presidential Team
Guest User
Deluxe Guest Room, 1 King
Stayed in Apr 2025
Business traveler
1 review
2.0/10
Posted on Jun 7, 2025
That is the worst experience ever. First of all, the service is so terrible, I am talking about the receptionists girls, their manner of talking and behavior leave much to be desired. Also they gave me 4 years expired toothpaste. The toothpaste was from 2018 and it is valid 3 years. And The MAIN point, this hotel didn’t return my deposit, I am already waiting for my deposit around 2 weeks and they always give me unreasonable reasons. So dissatisfied with this place…..
Response from Property: Dear Guest,We are deeply sorry after reading your review. For all the time we are doing all our best to satisfy our Guests. We can assure you that we forward your opinion to the right Manager. Deposit - unfortunately it does not depend on us but on your bank.Regards,Karolina, At Your Service Agent
Guest User
Deluxe Double Room, High Floor
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 23, 2025
Everything is so good, we received the service of 5stars hotel, we would come back again. :) The frontdesk is very friendly
Response from Property: Dear Guest,Thank you very much for choosing the Warsaw Presidential Hotel for your place to stay.We appreciate your positive feedback as the guest satisfaction is our main priority.We hope to host you again in our hotel when your travel plans bring you to Warsaw!Kind Regards,Warsaw Presidential Team
Guest User
Deluxe Double Room, City View
Stayed in Jul 2025
Solo traveler
4 review
9.0/10
Great
Posted on Aug 30, 2025
Excellent location, good solid hotel. Small bathroom, basic toiletries, relatively thin bath towels, decent but not grand breakfast buffet.
Response from Property: Dear Guest,Thank you for taking time on writing this review.We appreciate your opinion about Warsaw Presidential Hotel.We hope that you will come here again.Regards,Warsaw Presidential Team
Sunydo3
Deluxe Double Room, City View
Stayed in Aug 2025
Family
13 review
10/10
Outstanding
Posted on Sep 23, 2025
Luxury hotel, unforgettable experience, close to restaurants, transport and historic sights.
Response from Property: Dear Guest,We’re incredibly grateful for sharing your positive experience while staying with us. Satisfied customers inspire us to strive for excellence. Looking forward to hosting you again in future when your travel plans will bring you to Warsaw again!Best regards,Warsaw Presidential Team
Anonymous User
Deluxe Guest Room, King Bed, City View, High Floor
Stayed in Sep 2025
Traveling with friends
14 review
9.0/10
Great
Posted on Oct 16, 2025
The location was great! The amenities are outdated but the bed was comfortable.
Response from Property: Dear Guest,Thank you for contacting The Warsaw Presidential Hotel and for choosing us during your visit in Warsaw.We are very glad that you had a nice time at our hotel.We are waiting for your next arrival.Regards,Warsaw Presidential Team
M568906****
Deluxe Guest Room, 1 King
Stayed in Jun 2025
Business traveler
5 review
3.5/10
Posted on Aug 5, 2025
hotel reception was very bad services. I will ask my company never book this hotel again . because the hotel reception had the worst services.
Response from Property: Dear Guest,Thank you kindly for choosing Warsaw Presidential Hotel for a place to stay in Warsaw and for sharing your feedback. We sincerely apologize for the behavior you experienced from our front staff. This is not the way we want our Guests to be served. We will use this incident as a learning opportunity and implement regular training focused on attitude for our young staff as it is likely their approach may result from their inexperience. We will spare no effort to provide exceptional service to all Guests at all times.Once again, accept our earnest apology.Best regards,Warsaw Presidential Team
Guest User
Deluxe Guest Room, 2 Double
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 5, 2025
Wonderful view! Awesome spa and gym!
Response from Property: Dear Guest,Thank you kindly for choosing Warsaw Presidential Hotel for a place to stay in Warsaw. We are so pleased to find you were able to exercise and relax comfortably and thoroughly enjoyed your stay.Looking forward to serving you anytime you are in Warsaw.Kind regards,Warsaw Presoidential Hotel
waikit leong
Deluxe Double Room, 2 Double, City View, High Floor
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 12, 2025
Warsaw Presidential Hotel is a fantastic hotel that my family stayed in the last leg of our vacation in Poland. Location was great, service from the front desk and housekeeping was good. And even after we checked out, they allow us to use the swimming pool facility for a quick shower before heading to the airport.
Response from Property: Dear waikit leong,Thank you for the time to share your opinion with us. We will forward your kind words to our Presidential hotel team and Guest Relation Manager.We are glad that you enjoyed the stay with your family and enjoyed swimming pool facility. Come back next time, we will do our best to make your stay perfect.Best Regards,Presidential Team
Fubin
Deluxe Guest Room, 1 King
Stayed in May 2025
Business traveler
33 review
9.0/10
Great
Posted on Jun 26, 2025
Very good location and clean hotel. Suitable 5 star experience. Only the added services are a bit overcharges
Response from Property: Dear Guest,Thank you very much for choosing the Warsaw Presidential Hotel for your place to stay.We appreciate your positive feedback as the guest satisfaction is our main priority.Everyday we try to do all our best to keep the highest possible standards. Your opinion will be forwarded to the right Managers.We hope to host you again in our hotel when your travel plans bring you to Warsaw!Kind Regards,Warsaw Presidential Team
Guest User
Deluxe Guest Room, 1 King
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 21, 2025
Clean, good breakfast options. Good internetbspeed, awesome gym.
Response from Property: Dear Guest,Thank you for your wonderful review! We’re delighted to know that you enjoyed staying with us. Our team works hard to ensure our services meet your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back!Best regards,Warsaw Presidential Team
Guest User
Deluxe Guest Room, 2 Double
Stayed in Apr 2025
Solo traveler
20 review
9.5/10
Amazing
Posted on May 19, 2025
Good hotel in geo The only thing that I didn’t like is the noisy AC
Response from Property: Dear Guest, We are sorry for this inconvenience. Please let us know next time we will fix it.Best regards, Warsaw Presidential HotelA
Anonymous User
Deluxe Double Room, 2 Double, City View, High Floor
Stayed in Dec 2024
Family
3 review
7.5/10
Posted on Feb 19, 2025
Environment of hotel cozy but person in charge at front desk is quite rude.. maybe they look down on Asian PPL.. racist
Response from Property: Dear Guest,Thank you kindly for choosing Warsaw Presidential Hotel for a place to stay in Warsaw and for sharing your feedback. We sincerely apologize for the behavior you experienced from our front staff. This is not the way we want our Guests to be served. We will use this incident as a learning opportunity and implement regular training focused on attitude for our young staff as it is likely their approach may result from their inexperience. We will spare no effort to provide exceptional service to all Guests at all times.We wish you a very nice weekend,Kind regards,Warsaw Presidential Hotel
Guest User
Deluxe Guest Room, 1 King
Stayed in Apr 2025
Couple
3 review
7.0/10
Posted on May 22, 2025
Room and Breakfast did not live up to standards of a 5-star hotel,
Response from Property: Dear Guest,We are very sorry after reading your review.Everyday we try to do all our best to keep the highest possible standards.We would be very grateful for an advice what you would satisfied you for the next time.Regards,Karolina, At Your Service Agent