Anonymous User
August 23, 2021
🚗 Transportation: The transportation is fairly convenient, we drive by ourselves, and it’s quite convenient to eat and buy things around
🧹Hygienic: After all, I was fancy the newly opened last year, the facilities are quite new, but once I saw the waiter wipe the floor with a towel when I came upstairs, it felt bad for an instant, hey...
🍃Environment: The hotel is surrounded by streets, there are no facilities for parent-child play, there is a game hall downstairs, and the baby is too small to consider, the main thing is to go to the beach to play, and you need to drive if you can’t walk
🔔Service: I really want to complain about the service. The first time I stayed at night, the air conditioner did not cool down, and it was not once. The child did not sleep during the day and wanted to rest early at night. Adults can also rest early, but I just fell asleep At 12 o’clock, the baby suddenly cried. When she touched her back, she was completely wet. She looked at the room temperature at 27 degrees (we set it to 22 degrees). After watching for a long time, she found that the air conditioner was not cold. Engineering, wait for the engineer to come and say it's cold, and touch it as if there is a cold wind, OK, then go to sleep. Then the baby cried again in the middle, seeing that the temperature had risen again, after all, it was early in the morning. After waiting, it would be lowered and it cooled down again after about 30 minutes. The baby slept in a cool second (really tired). I thought I could get a good night’s sleep, but the baby cried again at 6 o’clock, and then I felt my whole body sticky when I touched it, and the air conditioner was not cooling down. I really wanted to curse, so I called the front desk and walked again at the last 7 o’clock. About half of the engineering staff come, climb up and get it and they will say it. I couldn't sleep immediately after leaving. Called the front desk and said that you have no attitude in this situation. Originally, I stayed in the hotel because I wanted to take a good rest and didn't go back at night, but the result was a whole night of feathers. She said that she reacted to the manager. After a while, I called and said that the manager couldn’t get through. I guess I was sleeping, and then I didn’t. Then, I’ll let it go. Not to mention that I’m not feeling well. She said that if they called me last night, they didn’t change the room for you. If it’s changed, it’s okay. I said you tell me if it’s useful, it’s dawn and not. Will go back. She said that you wanted to eat breakfast, and I was speechless too. When I met with inflexible handling of things, I wanted the residents to pay the bill and admit that I was unlucky. I proposed a solution to compensate me for breakfast, but I made it cheaper. I really thank you. I didn’t eat breakfast before, but I just felt it. I felt very uncomfortable and didn't sleep all night, and I felt uncomfortable not to say anything. The accommodation experience is too bad...
Original TextTranslation provided by Google