Mercure Birmingham West Hotel Reviews

Good price for hotel with pool and sauna in Birmingham, reasonable room size, simple breakfast; but room price changed constantly until you landed payment page

Good location and cleanliness. Hotel room has fully functional air conditioning which is a positive

Stayed over for a wedding. Good location - close to the motorways. Lots of parking. Would recommend and stay again if in area.

I enjoyed every minute

This hotel was perfect for an overnight stay fir work the bed was extremely comfortable room Very bright and clean reception was lovely the lady on night shift very chatty and welcoming Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager

All other things are fine, except the air conditioner has low airflow even for highest fan setting. Need to open the window instead.

My room was clean; the bed firm and the shower hot/powerful. The breakfast was nice, but my experience was elevated by the hardworking and perpetually smiling female staff member who dealt professionally with demanding patrons.

Cozy spacious rooms, with good amenities (kettle, hot drinks, shower gel and body wash etc). Steam room, sauna, jacuzzi and pool are nice. Ample parking. Could do with more signage in the corridors and stairs to find the pool as it's very big inside.

Clean and Nice

Mercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰

The hotel was good The parking cost was a surprise to me and my friend who picked me up got a parking ticket as he was there for 18 minutes The staff in the restaurant was excellent Carolyn met my dietary needs every day and she remembered what l required each morning lovely helpful lady

Requested for a baby cot at checkin and was told that the housekeeping has went back home. It was around 5pm. No other option for the baby was suggested. Had 0 initiative.

Smell of drains in room 434 and 428 whuch was worse. Shower glass makes it nearly impossible to get in shower had to ask to change rooms to get accessible shower. Receptionist

overall it was good