Baldwin Inn and Suites

Select date

1 night

1 room, 2 adults, 0 children

All properties in West Springfield

Baldwin Inn and Suites

Name: Baldwin Inn and Suites
Address: 21 Baldwin Street, West Springfield, Massachusetts 01089, United States, 21 Baldwin Street, West Springfield, 01089, United States
Price range: From AU$ 166
Rating: 3.6

21 Baldwin Street, West Springfield, Massachusetts 01089, United States

Show on map

We Price Match

Amenities

24-Hour Front Desk

Wi-Fi in Public Areas

Golf Course

Express Check-In and Check-Out

English

Mountain Biking

No Smoking in Public Areas

Water Purifier

All amenities

Property Description

7.3/10

Cleanliness7.3

Amenities7.3

Location7.3

Service7.3

All 50 reviews

Surroundings

Airport: Bradley International Airport

(22.1km)

Airport: Hartford–Brainard Airport

(48.2km)

View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

2 Queen bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

Check Availability

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room;with Sofabed)

1 King bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

Check Availability

Standard King Room-Non-Smoking

1 King bed

Non-smoking

Air conditioning

Towels

Microwave

Connecting rooms

Room Details

Check Availability

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

2 Queen bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

Check Availability

Standard Room, 2 Double Beds, Non Smoking

2 Double bed

Non-smoking

Air conditioning

Towels

Microwave

Connecting rooms

Room Details

Check Availability

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room;with Sofabed)

2 Queen bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

Check Availability

Suite, 1 Bedroom, Non Smoking, Kitchen (with Sofabed)

1 King bed

Non-smoking

Air conditioning

Private bathroom

Towels

Room Details

Check Availability

Standard Room, 1 King Bed, Accessible, Bathtub

1 King bed

Non-smoking

Air conditioning

Towels

Microwave

Connecting rooms

Room Details

Check Availability

Hide Room Types

Guest Reviews

7.3/10

50 reviews

Cleanliness7.3
Amenities7.3
Location7.3
Service7.3

Average for similar properties in West Springfield

Most Mentioned

Review summary

Cleanliness: Multiple reviews highlighted exceptionally clean rooms, spotless bathrooms, and fresh linens .

S‍c‍o‍t‍t

June 12, 2025

I have trouble rating this hotel. It is undergoing MAJOR renovations. The rooms were excellent, but could use lamps on/near the nightstands. The desk chair had some stains and wear and some facial tissues in the room would be nice. The hallways are a completely different story. There was no air conditioning. On the hottest day of the year (when I arrived), the air in the hallways was absolutely stifling. Also no elevator in the building. Lugging all of my stuff out of my car and up the stairs to the second floor room through the stifling hallway made me appreciate the modern (and well-functioning) A/C in my room all the more.

D‍a‍v‍i‍d

June 9, 2025

The guests above us were so noisy banging walking very heavy just plain annoying almost till 1:00 am

R‍o‍b‍e‍r‍t

June 9, 2025

The room itself was nice enough, but the property needs some work. And not in the greatest area. But the person checking me in was super friendly and very personable.

V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r

May 19, 2025

Work in progress The reception area and hallways are not nice but the room was big and clean and so was the bathroom.

J‍a‍m‍e‍s

May 18, 2025

I am shocked to find ******* representing this property. I have been using your website for at least 15 years and have never seen such a bad property. The place is run down and has no amenities. The room is marginal at best. I stopped by this morning to make sure the room would be made up. When we arrived this evening we found the bed was made but the bathroom was untouched. We’re paying top dollar for this room and to have to stay in this piece of trash for $300 plus per night is ridicules. I will be reevaluating my bookings in the future.

C‍r‍a‍i‍g

May 8, 2025

Made booking through ******* and showed up to an under construction work site. Nobody at front desk and odour from the work being done. Wife and I decided not to stay and we’re not refunded full amount. Zero Stars. Should be taken off ******* app.

E‍l‍i‍z‍a‍b‍e‍t‍h

May 10, 2025

We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later. The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious. Friendly and helpful staff.

J‍e‍n‍n‍i‍f‍e‍r

May 1, 2025

The building is in terrible shape and under construction (which we didnt know until check in). The desk is not staffed and there are signs with an outside number to call for assistance. Zero security, anyone could walk in and go inside with many open doors on rooms that are being worked on. Many doors propped open during the day.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 15:00–24:00

Check-out: 00:00–11:00

Front desk hours: 24/7

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Opened: 1977
Number of Rooms: 46

Phone:+1-413-5682824

Located in West Springfield, Baldwin Inn & Suites, SureStay Collection by Best Western is in the business district, within a 5-minute walk of Storrowton Village Museum and Eastern States Exposition. This hotel is 1.8 mi (2.9 km) from MassMutual Center and 1.9 mi (3 km) from MGM Springfield.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy at Baldwin Inn and Suites?

Typically, cancellations of Baldwin Inn and Suites can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Baldwin Inn and Suites?

Prices at Baldwin Inn and Suites vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Baldwin Inn and Suites?

Baldwin Inn and Suites is located in West Springfield, close to landmarks such as Dante Club, which is <100m from your search (straight-line distance).

What time are check-in & check-out at Baldwin Inn and Suites?

Baldwin Inn and Suites check-in begins at 15:00-24:00. Check-out time is 11:00.

Are pets allowed at Baldwin Inn and Suites?

No, pets are not permitted at Baldwin Inn and Suites.

About This Property

Nearest Airport	Bradley International Airport
Distance to Airport	22.15KM
Nearest Train Station	Springfield Station
Distance to Train Station	3.72KM
Average Price From	AUD243
Hotel Star Rating	2