Quest Whangarei
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Whangarei

Quest Whangarei

Health Protected
58 Bank Street, Whangārei, Whangarei, Northland 0110, New Zealand
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A stay at Quest Whangarei places you in the heart of Whangarei, steps from Tuatara Gallery and Old Library Arts Centre. This hotel is 0.1 mi (0.2 km) from Pou and 0.4 mi (0.6 km) from Claphams Clock Museum.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 38 Reviews
Amenities
Private ParkingLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Whangarei Airport
(8.1km)
Landmarks: Event Cinemas Whangarei
(181m)
Landmarks: Town Basin Marina Village
(559m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

One Bedroom Apartment
11

One Bedroom Apartment

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
City View
Room Details
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Two Bedroom Apartment
9

Two Bedroom Apartment

1 Queen bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Room Details
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King Studio
15

King Studio

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
City View
Room Details
Check Availability

Guest Reviews(38)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
March 4, 2024
Regrettably, my June 2023 stay in Room 101 on a Friday night was disappointing. The adjacent nightclub's deafening noise, causing bed vibrations, continued despite numerous complaints. Relocation at 2 am, prompted by another guest's early checkout, though appreciated, proved highly disruptive, especially with a 2-year-old. It's disheartening that Room 101 was initially assigned, given the circumstances. Despite the hotel's cleanliness and secure parking at an extra cost, the inadequate soundproofing significantly detracted from the appeal of weekend stays.
Guest User
February 10, 2024
This unusual hotels advertises itself as a "apartment hotel" and the rooms have a minikitchen. The rooms are quite plain but they are clean. Our room faced the back alley, not a wonderful view but avoided street noise. We piked this location becasue it is close to the Hundetwasser center. It is quirky in that on weekends the front desk closes in the afternoon. We arrived before that and the clerk was very helpful. Also it wasn't clear where to park to checkin, but it is just around the corner from the large "Quest" sign. There is parking available for a small charge and as you checkin in the clerk tells you how to get to the other side of the building where you enter the parking which has elevator access to hotel. If you arrive when the front desk is closed, there is an intercom on the street for an alternative checkin procedure. There is a coffee shop in the building but it is not open on Sunday mornings.
Guest User
November 6, 2023
The room was very spacious and clean. A small kitchenette was also nice but we did not use it. Our room was on Bank Street so the traffic noise was a bit of a nuisance. Parking stall was small but it was adequate. Within walking distance of the waterfront and numerous attractions and restaurants. Overall it was good.
Guest User
October 30, 2023
Utterly useless management. Bewarned if you are thinking of staying here. Have stayed here for a number of years and would have spent in the region of $20k with them in that time; but since the new management took over, Lina and her team have completely destroyed what used to be a fine establishment. Completely non-helpful to what you require. Friendly requests over the phone were always met with a "no, we can't do that". These were requests that used to be accommodated by the previous management, who were always willing to help, whether that be a slightly later check out, or to leave your car there for several more hours while you are working in town on your last day. Not with this new lot. They would happily park their own staff vehicle in the customer's park and tell you the car parking is full, when they clearly have a dedicated staff parking area that you can't access as a customer. Have also since observed a reduced frequency in room service as well as the thoroughness of the room service. They have also downgraded us from a nicer room that we booked, and then tried to keep the money from the more expensive booking, because they apparently didn't have the room we requested. This arrogant lot are not deserving of any support from the community. They will take as much money as you are willing to part with, and in return put in no effort on their part. You can observe this attitude by the other Google reviews, where if someone had a poor experience they make no attempt to recognize it and improve on their part, meanwhile they try to collect all the glory from any good reviews that happen to come their way. Certainly will not be back until Lina and her team are gone.
Guest User
October 11, 2023
Everything was/is awesome. Clean, Spacious, cooktop if needed and right in the city CBD. Reception was very welcoming. Bedding is clean and comfortable as the best 4 star hotels only missing the thicker mattress topper and thicker dooner to be a 5 star. Unfortunately the studio doesn't have a washer/dryer combo that I have become accustomed to with Quest but the staff helped out with alternative arrangements to meet my extended trip that I needed clean clothes the next day.
leowang8202
September 21, 2023
We picked the Quest due to its central location in Whangarei which made it easy to walk around town. The staff were friendly enough and the room was a decent size and clean. There is secure on-site car parking under the building for a price, but be aware that spaces are limited and it's quite tight. There is amazing urban art in Whangerei which was an pleasant surprise and totally unexpected. The dragon in the photos is on the side of the Quest hotel. The view out the window was across an open car park onto the blank wall of nearby building. The room we were initially allocated had an even worse outlook onto a rusty tin roof with ancient AC units and a blank brick wall. It had much smaller windows and was behind the lift well which is why we had to ask for another room. Reception is in the middle of the building down a long wide corridor with no atmosphere and not very inviting. Feels very much like a business travel type hotel (i.e. functional). So I wouldn't recommend it for couples or a long stay if you can avoid it. But there isn't much choice in the middle of town either.
Guest User
August 27, 2023
A group of 5 of us stayed the night between work appointments. We arrived about 7 and firstly it was a mission to just get in as only an intercom. A huge long unattractive foyer. We stayed on the first floor. Big rooms and warm shower were good, as was usual tv, aircon etc. But it was a noisy night sleep - some people running around with lots of noise later in the evening. But also poor acoustics so you could hear between rooms and finally someone started vacuuming at 5am
Chris
August 16, 2023
For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again
Tony
June 28, 2023
Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: [Mon-Fri]08:00–19:00, [Sat-Sun]09:00–16:00

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Adult
NZD 10.00 (approx. AU$ 9.17) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2015
  • Number of Rooms: 34
A stay at Quest Whangarei places you in the heart of Whangarei, steps from Tuatara Gallery and Old Library Arts Centre. This hotel is 0.1 mi (0.2 km) from Pou and 0.4 mi (0.6 km) from Claphams Clock Museum.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Continental breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and microwaves, and housekeeping is provided daily.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Quest Whangarei?

Prices at Quest Whangarei are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Quest Whangarei?

The closest airport is Whangarei Airport. It is 8.08km from the hotel and approximately a 12minutes journey by taxi.

What are the check-in and check-out times at Quest Whangarei?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Quest Whangarei provide airport transfer services?

No, the Quest Whangarei doesn't provide airport transfer services.

What amenities and services does Quest Whangarei have?

Quest Whangarei has the following amenities and services: Parking, Luggage Storage.

Does Quest Whangarei have a swimming pool?

No, Quest Whangarei doesn't have a pool.

Does Quest Whangarei have fitness amenities?

No, Quest Whangarei doesn't have fitness amenities.

Does Quest Whangarei provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Quest Whangarei have non-smoking rooms?

Yes, Quest Whangarei has non-smoking rooms. Please view the hotel listing for details.

Does Quest Whangarei provide breakfast?

Yes, Quest Whangarei provides breakfast.

About This Property

Nearest AirportWhangarei Airport
Distance to Airport8.08KM
Average Price FromAUD319
Hotel Star Rating4