Comfort Inn Williamsburg Gateway

Would definitely stay here again. We had a suite close to the Lobby but it was so spacious and really quiet. Breakfast was great too!

The location was great with short drives to attractions. The room was clean. The only negative was the breakfast buffet area was small and became too crowded at times.

The staff was amazing! Very friendly and helpful. The hotel was very clean and pretty. The bed was super comfortable. The breakfast was fantastic. Lots of options. Very convenient to our destination in Williamsburg.

The property itself is quite good—newly renovated facilities, a convenient location, and a nice free breakfast. It’s easy to see why it has a 9.0 rating and overall, it’s worth it. However, I was assigned a room right next to the ice machine and emergency exit. I checked in late at night and didn’t realize the potential for noise. Unfortunately, the receptionist didn’t mention anything about it, even though I was traveling with kids. Starting as early as 6 a.m., guests began walking around for breakfast, some trying to open the emergency exit—which triggered a loud alarm. The real issue started after 7 a.m, when the emergency exit began functioning as a regular door. Guests continuously came in and out, causing the door to slam shut every 2–3 minutes. The loud banging made it impossible to rest. It was truly exhausting and disrupted our rest completely. Getting a good night’s sleep is one of the main reasons to stay at a nice hotel, and sadly, that didn’t happen here. All in all, this property is ok—but if you're assigned room 126, 128, or any room near the emergency exit, request a room change to avoid a similar experience.