Dog and Castle

Photos attached of room 4. This was £90 for 1 night. The pillows and sheets had what looked like blood on them. The curtains were stained, the walls had holes in, the cabinets and floors were dirty. The bathroom was mouldy, the shower door had come off and been replaced with a curtain, the shower was mouldy. The lock didn't work. Went into the restaurant, lots of flies and stepped on part of the tiled floor which cracked. One of the worst rooms I have ever booked, lucky we only booked here for one night. We had to sleep on the bed in our clothes with old jumpers over the pillows. Went to tell them the lock didn't work, John the chef said he had been told but hadn't got around to it. When asked if we were enjoying our stay I said no, the lady asked for feedback while trying to show us how to jiggle the door to lock it, then walked off before I could show her anything. There were no other rooms as we were asked why we had been put in a X2 double room when we checked in and there were no other rooms anywhere in the area. We were concerned they may just kick us out if we brought it up at the time and there was no other place to stay. I informed them after with these photos on our way out the next morning, they wanted time to investigate. I messaged them 4 days later to ask if they had had enough time to look into it and was told the room is usually £65 a night and they are a budget hotel. They offered me half price stay another time. I declined and asked for half my money back. They said they couldn't do this because they only make £15 per room and offered me £30 so THEY were able to cover their costs. I was unhappy with this, unfortunately it's not my fault they only make £15 per room so I asked for a full refund. They offered £40 for me to not write a review which I declined.

Fantastic Pub with great food and a great vibe with a very welcoming staff .The Guvnor is a Northern Soul music nut and this is played in the pub.The food is superb and the accommodation at the rear is very good.The manageress was so very helpful and friendly and without doubt I Will certainly return.

Just a lovely place to be. Breakfast was superb, continental included, but we paid extra for a wonderful cooked meal. Will be back again. Thank you for a, friendly welcome and great service. Look forward to seeing your next developments. Work in progress?

We had Sunday lunch here today and it was amazing. Just like a home cooked roast but better!! You can tell the food is cooked by people that love their food!! In my sister in laws words ‘the loveliest food we’ve eaten out in a long long time’ Highly recommend

The food here is absolutely amazing and staff are so friendly and welcoming. We been a few times now are are always made welcome. This time we stayed in the Horsebox for a birthday treat. The hot tub was a lovely touch and great location for some rest and relaxation. Breakfasts were 1st class as was the roast dinners. 10/10. Will be going again soon. Perfect hideaway if you need to get away from it all and relax. Barry and Amanda

The atmosphere is next level incredible, the smell of the log burner the fairy lights, books table setting perfect music choices Then add that with the service from every member of staff we had the honour of meeting and then the food there just are not enough nice words to say about this place it was incredible we was made to feel welcome from the minute we stepped in and we will definitely be returning, would recommend to everyone. Just a special place to cherish