Dorchester

Situated in a convenient, but grim part of Dorchester, this hideously pale blue Lego Brick hotel has the usual combo of qualities for which Premier Inns are known. The reception was manned by the most unhelpful, obstructive man I have ever encountered as a check-in clerk. Slow, off-hand, ignorant and largely unresponsive. Arrived early, the told it would be £15 to check in early. A quick discussion later, we agreed. He then pointed out that it "needed to be booked yesterday". We left and came back 2 hours later to be finally checked in. At the room, which was fine, we found he hadn't been given the special tag with the wifi code, so had to go back down 4 floors to get it. In one half of the cases it was used. It failed to work. We had had enough and went out...This place seems to be a "Work in progress" hotel. Needs work!!

A great Premier Inn, with easy secure car parking and conformable beds. We ate in the restaurant morning and evening for our three night stay. The choice of food was great and the quality as well as the quantity was excellent. The staff are all excellent, very friendly, helpful and nothing was too much trouble. The rooms and all of the other areas were clean and well maintained. Unfortunately, some of our party did have some noisy neighbours which did keep them aware until the early hours of the morning. We will be back!

Friendly helpful staff. Clean room although hallway needed a better hoover. Quiet with no street noise. Conveniently located for travel, shopping and dining. We will definitely be staying again!

Very comfortable hotel. Ate in restaurant, staff very friendly, particularly Billy & chef, Michael who prepared some tasty meals. Would suggest more choice of potato (only choice was chips). Experienced problems with TV, remote didn't work & found it difficult to switch off at TV!

Ideal location, parking in the underground Car Park was easy. Rooms lovely and clean and comfortable. The Inn was quiet, well organised, light and clean in all areas. The restaurant was very comfortable, clean and well managed. As a vegan I had a good choice of food, the Chef was very accommodating and cooked vegan sausage for breakfast. Excellent Value. Our only concern the staff in the restaurant appeared to have a very heavy workload. They never complained and made every Customer feel valued and bent over backwards to accommodate all diets. Thank you for a great stay.

The room was comfortable, clean, easy to find and well located for a short stay. All went as expected and the semi flexible option gave enough flexibility required.