Licheng Hotel Yi (Wuhan Chuhe Han Street Yuejiazui Subway Station)

Accommodation experience review: Lichen Hotel reception Level of enthusiasm: Compared with previous accommodation experiences, the service at the front desk of Lichen Hotel is not particularly enthusiastic, but it cannot be said to be indifferent. A certain enthusiastic initiative is missing. Check out experience Small gift: The previous hotel gave a small gift when checking out to make people feel specially cared for. Unfortunately, I did not have such an experience at the Lichen Hotel. Extra services: In previous hotels, the staff would ask if you need hot water and be willing to help bottle hot water. Lichen Hotel does not provide such services. Room security Shower Safety**: During our stay it was noticed that the floor coming out of the shower room was extremely slippery, which created a safety hazard. I almost slipped on several occasions and hope the hotel can improve. Service professionalism Room renewal process: When it came time to renew the room, the hotel's front desk clerk seemed a little confused about the operation process, and even asked if a refund was needed, which made the service look unprofessional. Summarize Overall, although the basic services of Lichen Hotel can meet the accommodation needs, the experience details are slightly inferior to those of previous hotels. It is hoped that Lichen Hotel can improve its service enthusiasm, care for details and safety environment to provide guests with a better accommodation experience.

The room is very spacious and well partitioned. The shower room, sink and toilet room are all separated, which is very convenient to use. The environment is neat and clean, and the bed is comfortable. A very important point is that the transportation is very convenient. There is a subway station downstairs. It is also very convenient to take a bus. You can go anywhere quickly. We were upgraded to a cloud view room free of charge when we checked in. The scenery was beautiful, and we could see the East Lake. The front desk service was very good, enthusiastic and patient. We also prepared small slippers and children's toothbrushes for the children, who were attentive and considerate.

The transportation is convenient, close to Metro Line 4, and it is very convenient to visit Wuhan landmarks. The hotel is very clean and the breakfast is rich. It rained in Wuhan during the National Day. Hot tea was prepared in the lobby and the service was attentive, especially Jingshu at the front desk. The service was warm and thoughtful, and she was given a souvenir after check-out. A very satisfying trip.

The top floor hotel has great views. There is a subway station at the door, and there is a pretty good shopping mall within ten minutes' walk. It is very convenient for shopping and traveling. There are smart furniture in the room, and the TV screen projection effect is also great. The only regret is that there have been no sunny days in Wuhan these days, otherwise the scenery would have been even better.

The hotel is in a great location. Yuejiazui subway station is just outside the door. It is in the center. You can take a taxi to East Lake and the Provincial Museum is not far away. The room is large and clean. The surrounding is quiet. The bed is very comfortable. It is friendly for people who have trouble sleeping. The hotel gave us breakfast as a gift, which had many varieties and tasted very good. It is commendable that I forgot my mobile phone charger in the room when I checked out. The hotel staff Chibi took the initiative to contact me and mailed it to my home for free. Special thanks, the service attitude is first-class! It is a hotel worth recommending. From the service management to the hotel facilities, they are all great!