Vienna International Hotel (Wuxi East High-speed Railway Station) Reviews

Great

Very bad staff at breakfast, also very low quality breakfast. Not recommended for vegetarian travelers.

Hotel has good vibes and over all hotel was very nice

The hotel service staff is professional and meticulous, the meals are rich and delicious, the environment is elegant and atmospheric, the hotel has convenient transportation, Wuxi East Station is within walking distance, and there is a direct subway downstairs. It is very cost-effective and I will come again next time.

Recommended by myself, the service provided by the front desk ladies Xiao Qiao and Xiao Chen is great

The service is very good. I will come again next time. My little cuties are so cute. My little cuties. My little cuties. My little cuties. My little cuties.

Came to Wuxi to visit a friend and stayed for one night. I decisively chose this hotel. The comments of netizens are still very reliable. The overall impression of the hotel is good. It is clean and sanitary, and the service attitude is good. Especially the breakfast has simple Chinese and Western breakfasts. I especially like coffee, croissants, and chocolate Swiss rolls. I will choose to stay here next time.

The service provided by Xiao Chen, Xiao Mao and Xiao Ran at the front desk was very good😁

I didn't have high hopes, but it was really good. The environment and service were clean. The room size was also suitable. The two beautiful girls at the front desk were great. The breakfast was very good. Facilities: quite complete Sanitation: clean Environment: very good Service: awesome

It just opened, everything is new and clean. The price I booked includes breakfast. It has first-class hardware facilities and is close to Yingbin Square subway station on Line 2. There is a shopping mall selling food nearby. Will come again next time I go to Wuxi.

Facilities: OK, relatively new Health: OK Environment: All good Service: The attitude of the front desk is okay. I will go there next time if I have a chance. The new hotel is generally okay, but there may still be some formaldehyde that has not completely dissipated.

Overall very satisfied. The front desk Xiao Mao and Liu Zhe provided very good service

When I checked in, I was given a dirty room (as shown in the picture), and I had to change rooms. The front desk asked for a robot to deliver keys, but after waiting for half an hour, there was no robot. I called to call and asked who I was. I said, don't you have it on your computer? I replied that they can't just check the customer's information. . . . There is no heat or air conditioning at night. The store manager replies that he is busy and hangs up the phone. He also asked me to change rooms and said that I could open the windows for ventilation. . . . I already felt cold, so I was asked to open the window for ventilation. . . . Speechless! Even if Do Not Disturb is activated in the room, I still knock on your door. I went out early the next morning and turned on the cleaning lights. When I came back at night, there was no disturbance. The reply was that they were very busy. I ordered takeout and the robot delivered it. The phone rang many times, but I didn’t see the robot every time I opened the door. Ask the front desk, and he will ask you, are you sure you ordered takeout? As long as you call them, the first thing they say is to tell you, I'm sorry. They are very busy. The whole experience is hard to describe in words. . . . Please choose carefully when booking. I won't be returning.

The room was very nice, with a smart toilet, electric curtains, a very comfortable mattress, and good parking, which was great!