First of all, my friend and I chose this B&B because it was close to the high-speed rail station, and we didn't have high hopes for it. But this B&B is terrible to live in. Firstly, one side of the window of the original room we booked was broken when we arrived. There was a window missing. In the middle of winter, were we supposed to be exposed to cold wind? It was originally close to the high-speed rail station and next to the road. There were no windows and no sound insulation. Secondly, after changing rooms, I found that there was nothing, including disposable toothbrushes, toothpaste, tissues, mineral water, etc., which were included in the room rate. Have you really cleaned up this room? The room was much worse than the twin room I originally booked. The toilet door was next to one of the beds and the room was very small. Others get upgraded room types, but at your place they spend the same money but get downgraded room types. Third, there is heating, otherwise I would really freeze to death, but the noise from the air conditioner is so loud that people can’t sleep. I didn’t sleep the whole night, and my friend had nightmares. The experience is really bad. I hope it can be improved. We are writing this review to raise our issues. We were really unhappy with our stay that day and did not sleep well that night. I hope your room is repaired, cleaned, and basic supplies prepared.
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