I didn't experience the self-service welcome amenities at all. When I checked in, the front desk didn't ask or mention anything about it. Later, when I checked out, I asked and was told that the self-service coffee and snacks were only available from 2 PM. I stayed for two nights and didn't get to experience it, nor did I feel any service or enthusiasm. The only person who was enthusiastic was the lady who recommended the shuttle service to the Terracotta Warriors. The power outlets in the room were all loose, probably due to age. Eventually, I had to ask the front desk for an extension cord, and it was only a two-prong one, but it was better than not being able to charge my devices. The pencil for the notepaper in the room was broken and unusable. I only realized the pen wasn't working when I wanted to write down my itinerary for the next day. I didn't bother the front desk and just noted it down on my phone. The location is close to the subway station, which makes getting around very convenient.
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