Guest User
January 30, 2023
i stayed in the hotel for 2 days, the location is great for hiring DIDI and near subway line 3( TONG HUA MEN). My room is big and spacious with complete basic amenities.
The customer service is 5*, from the lady who handles my late c/in, to the manager who make a follow-up call making sure that everything are ok and also assisted me with my laundry transaction, to the housekeeping who cleans my room and handle my laundry, Lastly to Ms. Alice lian of guest relation who is friendly and assisted me with my luggage storage.
The only bad feedback i have; first, the drainage smell in my bathroom (they even place another layer of plastic next to drainage cover), and the sheer curtain in the window (the hook is not fix in the curtain railings).
overall, i will recommend this hotel..