FIRS Garden Hotel Reviews

Response from Property: 尊敬的賓客， 感謝您百忙之中抽空對鼓浪嶼菲爾仕花園酒店做出評價，菲爾仕花園酒店地處中山路正對面，鼓浪嶼世界遺產核心景點中心位置，緊鄰三丘田碼頭碼頭，由於鼓浪嶼沒有更多的交通工具，出行注意穿舒適的鞋子。並希望能很快再次見到您的身影，您的菲爾仕敬上。

Response from Property: 尊敬的賓客， 感謝您百忙之中抽空對鼓浪嶼菲爾仕花園酒店做出評價，菲爾仕花園酒店地處中山路正對面，鼓浪嶼世界遺產核心景點中心位置，緊鄰三丘田碼頭碼頭，由於鼓浪嶼沒有更多的交通工具，出行注意穿舒適的鞋子。並希望能很快再次見到您的身影，您的菲爾仕敬上。

Response from Property: Dear guest, Thank you for taking the time out of your busy schedule to review Fairfield Hotel Gulangyu. Fairfield Hotel is located directly opposite Zhongshan Road, in the center of the core attractions of Gulangyu World Heritage, and close to Sanqiutian Wharf. Due to There are no more means of transportation on Gulangyu Island, so be sure to wear comfortable shoes when traveling. And hope to see you again soon, yours sincerely.

Response from Property: Dear guest, thank you for taking the time out of your busy schedule to review Fairfield Hotel Gulangyu. Fairfield Hotel is located in the center of the core attractions of Gulangyu World Heritage, close to Sanqiutian Wharf. Since there are no more hotels in Gulangyu, For transportation, please wear comfortable shoes when traveling. And hope to see you again soon, yours sincerely.

Response from Property: Dear guest, thank you for taking the time out of your busy schedule to review Fairfield Hotel Gulangyu. Fairfield Hotel is located in the center of the core attractions of Gulangyu World Heritage, close to Sanqiutian Wharf. Since there are no more hotels in Gulangyu, For transportation, please wear comfortable shoes when traveling. And hope to see you again soon, yours sincerely.

Response from Property: Dear guest, Thank you for taking the time out of your busy schedule to review Fairfield Hotel Gulangyu. Fairfield Hotel is located directly opposite Zhongshan Road, in the center of the core attractions of Gulangyu World Heritage, and close to Sanqiutian Wharf. Due to There are no more means of transportation on Gulangyu Island, so be sure to wear comfortable shoes when traveling. And hope to see you again soon, yours sincerely.

Response from Property: Dear guest, Thank you for taking the time out of your busy schedule to review Fairfield Hotel Gulangyu. Fairfield Hotel is located directly opposite Zhongshan Road, in the center of the core attractions of Gulangyu World Heritage, and close to Sanqiutian Wharf. Due to There are no more means of transportation on Gulangyu Island, so be sure to wear comfortable shoes when traveling. And hope to see you again soon, yours sincerely.

Response from Property: First of all, thank you very much for staying in our hotel. We take your feedback very seriously. The issues you reported were reviewed and rectified on the same day. 1The double bed room with giant screen courtyard that you booked has an independent small courtyard in the room. The room area is also marked on the platform, so there is no discrepancy in size. 2. We decorate them uniformly, and the style of this room type is the same. Only the orientation is different. It is the same room type as the one you booked. You can check the photos on the platform to confirm whether the pictures uploaded on the platform are as different as the ones you took. 3. Regarding the problem of sewerage, we asked the engineer to come and check it that day. There is no problem with the sewerage in the room. Each room has a valve to prevent odor. It may be that hair or other things got entangled in the sewerage when you were washing. The water outlet causes the water to drain too slowly. 4. There is a large aisle at the door of the hotel room. When you are doing laundry, it is already night time. The hotel is here to ensure the quality of rest for the guests. At night, the main lights are turned off, leaving a few simple lights. 5. Each room's wardrobe is equipped with 5 hangers, which is a unified standard. If it's not enough, you can also tell our front desk guy. They will be sent to you. 6. Since the entire island of Gulangyu is accessible by foot, there is no means of transportation and everything is done manually, so resource transportation is limited. Each of our rooms comes with two free breakfasts, and we cannot provide a buffet breakfast like a hotel. But we also prepare meals according to portions, including simple meals such as porridge, steamed buns, steamed buns, and fried dough sticks. 7. Gulangyu must have changed a lot from 10 years ago to now. This is also beyond our control. However, we will contact every guest staying at the hotel in advance. If you have any questions, you can tell our housekeeper. We'll be happy to help you out. Welcome to come again next time. I wish you a happy family and smooth work!

Response from Property: Dear guest, after seeing your review, I would like to apologize for the unpleasant experience caused to you! The hotel has an in-depth understanding of your feedback and has retrieved the monitoring and chat records of the day. Our hotel also shows on the platform that it does not provide pick-up service. If there is an inconvenient guest who needs to be picked up at the station, the guy will try his best to pick him up at the station. If you have any inconvenience, you can also tell the guy at the front desk. We will help you deal with it in time. However, your message did not mention that you need to be picked up at the station. There is no help with luggage. But the little brother will volunteer to help guests carry their luggage. The hotel also checked the surveillance when you checked in. The guy helped you carry your luggage and took you to your room. The opening infrastructure of new hotel stores is fully equipped. Air conditioning is provided. And the hygiene is changed after every guest. Our newly opened hotel attaches great importance to guests' stay experience. Regarding the messages you sent to me during your stay, I also responded promptly. Sometimes during the peak tourist season, I will be too busy. Maybe there was something we missed during your stay that caused you unpleasantness. We apologize again! I hope you have a happy life and come back next time to give us a chance to compensate!

Response from Property: 尊敬的賓客， 感謝您百忙之中抽空對鼓浪嶼菲爾仕花園酒店做出評價，菲爾仕花園酒店地處中山路正對面，鼓浪嶼世界遺產核心景點中心位置，緊鄰三丘田碼頭碼頭，由於鼓浪嶼沒有更多的交通工具，出行注意穿舒適的鞋子。並希望能很快再次見到您的身影，您的菲爾仕敬上。

Response from Property: 尊敬的賓客， 感謝您百忙之中抽空對鼓浪嶼菲爾仕花園酒店做出評價，菲爾仕花園酒店地處中山路正對面，鼓浪嶼世界遺產核心景點中心位置，緊鄰三丘田碼頭碼頭，由於鼓浪嶼沒有更多的交通工具，出行注意穿舒適的鞋子。並希望能很快再次見到您的身影，您的菲爾仕敬上。

Response from Property: 感謝您對小菲的喜愛並分享您的入住感受~我們相逢於鼓浪嶼這座美麗的海島，留下美好的足跡，下次再來，我們一起品清茶食美味喝美酒賞美景哦~期待我們的再次相逢，祝您生活愉快~

Response from Property: 尊敬的賓客， 感謝您百忙之中抽空對鼓浪嶼菲爾仕花園酒店做出評價，菲爾仕花園酒店地處中山路正對面，鼓浪嶼世界遺產核心景點中心位置，緊鄰三丘田碼頭碼頭，由於鼓浪嶼沒有更多的交通工具，出行注意穿舒適的鞋子。並希望能很快再次見到您的身影，您的菲爾仕敬上。

Response from Property: 尊敬的賓客， 感謝您百忙之中抽空對鼓浪嶼菲爾仕花園酒店做出評價，菲爾仕花園酒店地處中山路正對面，鼓浪嶼世界遺產核心景點中心位置，緊鄰三丘田碼頭碼頭，由於鼓浪嶼沒有更多的交通工具，出行注意穿舒適的鞋子。並希望能很快再次見到您的身影，您的菲爾仕敬上。